Espresso
Tea/Refresher
Blended
Brewed
Seasonal
100

You get a sticker for a Grande Iced Caramel Macchiato. Explain how you make this in a step-by-step process. 

1. Pump 3 pumps of vanilla syrup

2. Add 2% milk to the third line

3. Add ice

4. Add 2 shots of espresso

5. Add caramel drizzle (7-7-2)

100

A sticker prints out and reads Venti Strawberry Acai Lemonade with light ice. What are the steps in making this drink?

1. Fill Strawberry acai to the "Juice" line

2. Fill the lemonade halfway into the "ice" section

3. Add a grande scoop of ice

4. Shake 10 times and finish 

100
A sticker prints out and reads Grande Coffee Frappuccino. What are the steps to make this drink?

1. Add 3 pumps of the Frappuccino roast into the cup

2. Add whole milk top the lower/first line

3. Pour into a blender and add a Grande scoop of ice. 

4. Add 3 pumps of the Coffee Frappuccino base into the blender.

5. Blend on #1 and add back to the cup. 

100

What filter should you grind the beans when doing a pour-over?

Paper filter

100

What is a Strato Frappuccino? How do you read it?

A Frappuccino with cold foam instead of whipped cream. 

The first section is the foam flavor, and the other is the frappuccino

Ex. Salted Caramel Mocha Strato Frappuccino is a mocha frappuccino with salted caramel cold foam

200

A customer comes to the register and asks what the difference between making a cappuccino and a latte, as well as the difference between a dry cappuccino and a wet cappuccino. What would you say to this customer? 

- A cappuccino has the milk aerated longer, making the milk more foamy and bubbly

- A wet cappuccino has more steamed milk compared to foam, leaving a creamier drink

A dry cappuccino has more foam than steamed milk, which strengthens the coffee flavor and gives it a fluffier texture. 

200

A customer asked for a Grande Iced Peach Green Tea Lemonade with Extra Peach Juice, but not light ice. What are the steps in making this?

1. Fill green tea to the base line

2. Fill peach juice halfway up to the water/lemonade/milk line

3. Fill lemonade to the water/lemonade/milk line. 

4. Add a grande scoop of ice and shake 10 times. 

200

What differentiates a Mocha Cookie Crumble/Caramel Ribbon Crunch to other Frappuccinos? Also, what is a difference between the two?

1. Both get whipped cream at the bottom

2. Caramel Ribbon Crunch gets shaken topping and dark caramel drizzle on the bottom layer of whip, while a Mocha Cookie Crumble only gets the shaken topping, not mocha drizzle. 

200

How much sweet cream should you add to a basic Vanilla Sweet Cream Cold Brew?

1/4 inch

200

A customer orders an Iced Gingerbread Chai with no cold foam. What should you tell this customer about this?

- The gingerbread is only in the foam, so you will be getting a regular chai with pumpkin topping. 

- Would you like to add gingerbread syrup to the chai to make it gingerbread?

300

A new barista asks you how to make a Cortado. What are the steps?

1. Add 3 blonde ristretto shots to a short cup

2. Steam milk as normal

300

What is the difference between a Hot Chai and an Iced Chai?

A hot chai is half water, half milk while an iced chai is all milk

300

What 2 Frappuccinos get classic syrup added to them?

Matcha and Strawberry Creme

300

What sizes can a Nitro Cold Brew come in?

Tall and Grande Only

300

What is the difference between an Iced Protein Latte and a Hot Protein Latte?

The iced version gets the entire drink made with the protein milk, while the hot version gets protein milk to the short line, and the rest is 2% milk

400

A sticker printed out and asks for a Venti Shaken Espresso, No Classic, Sub Vanilla, with Pumpkin Cold Foam. How would you go about making this drink?

1. Add ice to shaker (about 2 inches above the venti line)

2. Add 3 full pumps of vanilla to the shaker

3. Add 4 shots of espresso to shaker

4. Shake 10 times

5. Add 1/4 inch of 2 percent milk. Add 1 inch of pumpkin cold foam 

400

A customer orders a Venti Iced Matcha. What are the steps in making this?

1. Add 4 full pumps of classic syrup into the cup

2. Add 2 percent milk to the third line

3. Pour into a foaming pitcher

4. Add 4 level scoops of matcha powder

5. Add a venti scoop of ice and add lid

6. Press #4 and finish drink

400

How do you make a Strawberry Creme Frappuccino?

1. Pour Strawberry Puree to the lower ridge of the cup. 

2. Add whole milk to the lower/1st line

3. Add 2/3/4 Classic syrup

4. Add ice

5. Add 2/3/4 Creme Frappuccino base. Blend on #1

6. Add Strawberry Puree to the lower ridge of the cup. Add Frappuccino into the cup and top with whipped cream.


400

How do you make a Cafe Misto?

1. Steam 2% milk (short - short line, tall and grande - tall line, venti to grande line)

2. Fill cup halfway with brewed coffee (Pike unless specified otherwise)

3. Top it off with the steamed milk

400

How do you make a Tall Iced Sugar Cookie Latte with Sugar Cookie Cold Foam?

1. Add 3 pumps of the sugar cookie syrup and 1 shot of blonde espresso

2. Add 2% milk to the third line

3. Fill with a tall scoop of ice and leave 1 inch room for foam

4. Add sugar cookie foam and add the red and green sprinkles

500

A sticker prints and reads Venti Flat White. What are the steps?

1. 3 ristretto shots

2. Steam whole milk

3. Tap milk on the table to get all the bubbles out (groom milk)

4. Pour milk into the cup and use milk to create a dot in the center

500

It's flu season and there is an increase of medicine balls? What is the real name for this drink and how do you make it (any size)?

- Honey Citrus Mint tea

1. Pump 1/1/2/2 pumps of honey blend into the cup

2. Pour lemonade into the non-dairy steaming pitcher to the appropriate line and steam as normal

3. Get on gloves and get 1/1/2/2 Chamomile Mint Blossom tea bags into the cup (tuck the label into the sleeve or the lip of the cup)

4. Fill the cup with half hot water, and finish with the steamed lemonade 

500

How do you make a Blended Strawberry Lemonade?

1. Add strawberry puree to the bottom ridge of the cup.

2. Add lemonade to the lower/first line

3. Pour into blender and add ice scoop

4. Add 2/3/4 pumps of the Creme Frappuccino Base and blend on #1

5. Add back into cup and finish

500

What do we use to make the chocolate cold foam now?

2 pumps of mocha sauce

500
A customer orders a Grande Hot Peppermint Mocha, but half-sweet. How many pumps would you add of the mocha and peppermint syrup?

2 pumps of the mocha and 2 pumps of the peppermint syrup