Bevhaviour Hodge Podge
Escalation Continuum
Relationship Management
Aggresssion Managmenet
Miscellaneous
100

Sleep

Bowel Movements

Yelling

ABC's

Are example of what?

Data Tracking 

100

Heart Rate

Sweating

Muscle Tightening

Heavy Breathing

Physiological Changes

100

Buying Items

Keeping Secrets

Sharing Personal Information

Texting 

Hugs

Ways to Break Boundaries

100

The "R" in the RESPOND Acronym stands or this approach.

Relationship Management

Remember that when a weapon is part of an incident we use all of our knowledge in the areas of :

Power and Equity

Empathy, Caring & Acceptance

Genuineness and Openness

Responding to Emotions

100

Narrows Thinking

Causes Impulsivity

Impairs Motor Control

Stress

200

All behaviour is defined as _____________.

Communication

200

Physical Restraint

Chemical Restraine

Mechanical Restraint

Secure Exclusionary Time Out 

Are examples of what?

Intrusive Protocols

200
True or False..... Property damage is an acceptable reason to use a physical restraint.

False

200

Safe Management focuses on two key areas.... Prevention and _________________.

Management

200

Noise, air quality, lighting and crowding are all things to consider when considering.

Environmental Preparation.

300

Physical Aggression

Medical Status

Environment

Client to Staff Risk

300

Voice, Tone, Volume

Verbal 

300

The act of listening, being with someone, caring, but not solving or trying to fix their problems.

Empathy

300

The use of intrusive protocols is monitored by_______.

Child, Youth and Family Services Act.

300

Debriefing after the use of a physical restraint or SETO must be completed within_____________.

48 hours of the incident.

400

True or False


A physical retraint should be used for someone who leaves a building.

False.

The only time it would be used if there is an imminent risk to harm of self or others such as running into the road.

400

Moving Slowly

Pacing

Running Fast

Leg Shaking

Gross Motor

400

When someone is venting or sharing, this is not a time for ________________.

Solutions

400

After the use of a physical restraint or SETO, staff must contact their supervisor so that they can complete a ___________________.

Serious Occurrence Report or SOR.

400

The percentage of verbal versus non-verbal communication.

7% verbal - the words that we say.

93% - non-verbal - the way we say the words such as ton, volume and body language.

500

Pay Attention

Acknowledge

____________

Encourage

500

Predictable and Unpredictable.

Twp Types of Behavioural Crisis

500

Control through force or intimidation.

Coercion

500

Do Not Intervene Physically.

When a weapon is present or being used.

500

Everytime a physical retraint is used, the supervisor must _________________.

Complete an SOR