IR's
INS
ABAWD
ADA
Telephonic Signatures
100

True or False: Clients must verify all changes in earned income

TRUE!

100

If a non-citizen chooses to "opt out" should you run a SAVE?

No, staff should not run a SAVE for anyone who chooses to opt out.

100

ABAWD stands for?

Able Bodied Adults Without Dependents

100

What does ADA stand for?

Americans with Disabilities Act.

100

An abbreviated recording of DTA's rights and responsibilities plays when selecting a telephonic signature for what

What is an application, recertification, reevaluation or IR

200

The step you take when a client reports a job has ended but Work Number shows job as active with wages received in the last 30 days.

What is send a VC1 for termination of employment

200

Citizens from COFA nations are eligible for SNAP. What does "COFA" stand for?

Compacts of Free Association
200

If you are exempt from the General Work Rules are you subject to ABAWD work rules?

No, you would also be ABAWD exempt.

200

How many sections are in the Accommodation/Special Assistance folder in BEACON?

6

200

True or False: You need to obtain a telephonic signature for self declarable items after obtaining a telephonic signature for an application

False

300

The frequency of interim reports a Simplified Reporting (former EDSAP) will receive

What is every 6 months

300

True or False: An adult LPR (for less than 5 years) who previously had refugee status is eligible for SNAP.

True; due to their prior refugee status they do not need to meet the 5-year rule.

300

Non-exempt clients who do not follow the rules after their start date can only receive SNAP benefits for how many months in a 36-month period?

Three months

300

What specific Accommodations requires a CAC to be notified to complete?

Working with DTA

Remembering Important Dates

300

These are the steps you take if there are technical issues with the IVR line and are unable to obtain a telephonic signature

What are: 1) Ask the client "do you state under penalty of perjury that the information reported is true and correct 2) Submit a IVR line ticket 3) write a detailed narrative detailing the item the client self-declared and that the client verified under the penalty of perjury that the information is true 4) Include the ticket number and reason for the ticket in the narrative

400

The ways an Interim Report can be submitted

What are telephonically, electronically via DTAConnect or client submits the paper IR form

400

A SAVE is run for a client previously verified as a Haitian entrant. The response comes back that the client is now employment authorized. What non-citizen designation is entered in BEACON?

The client should still be entered as a Cuban/Haitian entrant as this supersedes PRUCOL.

400

What page in BEACON records and manages a client’s strike history?

The ABAWD clock page

400

Name three types of Accommodations a client can request.

DTA Notices and Forms, DTA Rules, Oral Communication, Other, Remembering Important Dates, Working with DTA

400

A telephonic self declaration is needed when clients choose to _____ their case.

What is voluntary closure/withdrawal

500

This option has been removed from the Reevaluation page where the IR process is initiated

What is the "No Change" check box

500

When should staff run a SAVE request?

At application, Recertification or if a client reports a change in their immigration status.

500

Name at least 2 out of the 5 ways clients with three strikes can regain eligibility for SNAP:

  • they become exempt;
  • they start meeting or verify that they will meet the Work Rules (within the 30 days subsequent to the application date);
  • the ABAWD Clock resets;
  • you determine that one or more strikes are incorrect; or
  • they previously met the rules for 30 consecutive days while disqualified.
500

An Accommodation/Special Assistance workflow is mandatory for completion at what points in a case?

Application, reevaluation, and recertification when an interview is required.

500

True or false: Clients can telephonically self declare that their employment has ended with an active Work Number match in the last 30 days, as a last resort.

False! We must  try collateral contact or can accept a written/typed and signed self-declaration.