Show:
Enrollment
Snapshot Results
OptOut
Discount/Surcharge
Mobile/Plug In
100

Can a customer enroll into snapshot at any time?

True or False

100

True or False: Is speed calculated in the discount?

False

100

How many days does a customer have to opt out without penalty?

45 days 

100

What is the surcharge % when there is a late opt out that is applied at renewal?

10%

100

With having the mobile app when will data begin to display?

 Policy effective date

200

What is the requirement to enroll with the mobile app and plug in?

  • Plug-in device 4.0
  • Customer selected vehicles in 3.0 & 5.0.
200

When would it be a time when data isn't available for the customer to see?

brief period between the time the renewal issues and the renewal effective date

200
What will issue out to the customer once they opt out?

Declarations page

200

In New York during the re-monitor stage what will cause the discount to be removed? 

Discount is removed at the following renewal if customer does not re-enroll before next renewal offer is issued (not the effective date of next renewal term)

200

T/F: Will Progressive pay for any damages while using snapshot devices

True

300

For New York customers what is the requirements?

The state requires all customers with a Snapshot discount to re-monitor every 3 years.

300

What does a trip report list?

  • Lists each trip the vehicle has made, and includes start and stop times, duration of the trip, and the number of sudden stops
300

Is there a surcharge for Hawaii, Montana, New York & North Carolina 

No

300

What is the Maximum Surcharge % for Connecticut for agency and direct? 

Agency: 62%
Direct: 74%

300

How many days does a customer have to go into the app and change if they were the driver or passenger?

5 days 

400

What is the discount code when a customer didn’t receive/needs an additional notification regarding the need for re-enrollment 

108

400

What are some of the reasons to get an increase at renewal?

  • High-risk driving
  • Miles driven
  • Fast Acceleration
  • Hard Breaks
  • Phone Usage
400

What will automatically opt out a customer from the program?

Plug-in device is not installed within 45 days.

  • Mobile app is not downloaded & registered within 45 days.
  • Not collected data for 45 consecutive days
  • Not collected sufficient data by second renewal Note: Does not apply to 5.0.
400

With the 5.0 & 4.0 version how is the discount calculated with having the mobile app? 

Discount is calculated at policy level & applied equally to all vehicles

400

What kind of data is collected while using the plug in? 

  • Vehicle identification number (VIN) (plug-in device)
  • Device connection & disconnection from port (plug-in device)
  • Latitude & longitude of vehicle while being driven if using device equipped with GPS