Delegation
What is the number of members assigned to delegates since June 1st?
11
What is the number of care navigation ‘open’ health actions, due at a future date?
4,997
All the CP enhancements are individual stories within an epic. How many stories have been completed thus far?
29 HRA, Assessment Summary, Care Plan
Most unusual member concern not covered by the HRA questionnaire?
Gang tattoo removal
Why did a member want RideCare to stop at SA half way to their medical appointment?
Stretch and "Slurpy"
What are the two reasons a members would be taken back in house from a delegate?
No HRA, on waiver
How many health actions have CNS completed between June and September?
1,617
What activity enhancement reduced the # of health actions to be entered by CNs and CMTAs?
Auto gen of HealthAction for "next HRA due"
How many tabs are in the DHS New Enrollee report?
27
How much money was spent on transportation during 2017?
$2.5M
How many delegates stopped working with HP based on our revised care model changes?
1 - MilleLacs County
How many new member HRAs did CNs complete between June and September?
233 for members still active in Oct., 240 total
How many times was the SNBC HRA questionnaire changed?
Too many to remember.
What was the unusual benefit exception request that required viewing YouTube videos?
Electric nasal lavage
What is the longest distances HP has transported a member?
270 miles - from Sioux Falls to Metro
Which delegates are doing 1 X F2F visits to members?
Lutheran Social Services
Who was the first SNBC Care Navigator in MN?
Melinda S.
What new innovation was included in the SNBC HRA?
Triggers
How many BEI’s/Homecare Auth’s did Jen &Lisa manually approve& enter in 2017?
400+
What is the most common request for multiple, long distance rides by members?
Methadone tx
How many iterations of reports were to identify members to take back from delegates?
5 & run mult times each
Why was the term "care navigation" top secret prior to February 2018?
Couldn’t risk delegates finding out before formal notification.
Use of the new collab care plan triggered completion of what two questionnaires?
Preventive, Adv Dir
Which delegate CC serves as a school nurse, child protection worker, home safety inspector, and SNBC care coordinator?
Tracy Johnson, Norman
What is the most unusual transportation request?
Wanted to bring comfort companion chicken to appt