KPI Metrics
What is the SMF app rate we aim for on a day to day basis?
55%
What case do you submit to add a school to a students checklist?
Update checklist items case.
Who is SNHU accredited by?
NECHC- New England Commission of Higher Education.
What program requires you to have an associates degree in an allied health field to get accepted?
BS- Health Sciences
Who send out the AWNR- awarded not registered email?
Destiny
Where do we go to locate the cube metrics?
Metrics for Admission Counselors page.
What case do we use to re-assign a student to GUILD?
SESS case - Student experience support case.
How many credits can we transfer into a bachelors degree AND an associates degree?
Associates= 45 credits
Bachelors= 90 credits
What two programs do not immediately lead you to hold a licensure?
BA Psychology
BA Human Services
Who sends out the packaging list daily and who sends out the wrong FAFSA email weekly?
Packaging List: Emina
Wrong FAFSA: Brenna
What is the percent of no FAFSA's we aim to be below?
How do we remove 1 class from a students current registration. I need the case and the description code we would use.
SESS case- Add/drop course
When did SNHU first start offering online classes?
1995
Provide 3 examples of alternative credit resources?
Who sends the FYE emails out weekly? Who sends out the secondary confirmation email?
FYE- Danielle
Secondary Confirmation - Donnie
What is the rate of FYE participation we aim to be at by the end of the term indiviudally?
75%
How do we submit a PSPR?
create a PSPR case, create a change request in that case, then go back and hit submit.
How long has our tuition been frozen for?
Since 2012 (ten years)
What programs have required internships?
BS Sports Management
BS Fashion Merchandising and Management.
Who sends out the branded/organic leads and what day is this sent out weekly?
Monica, Tuesdays.
What are the percentages of the 5 area's below that we aim to be at by end of term?
-App rate, AIP rate, Accept rate, Enroll rate and in term conversion rate?
App rate- 30%
AIP- 75%
Accept: 50%
Enroll: 25%
Conversion: 7.6%
How do we complete a course re-evaluation case?
Create the case, complete the change request, attach the syllabus to get reviewed.
When was SNHU founded?
1932-
New Hampshire School of Accounting and Secretarial Science (1932-1961) New Hampshire College of Accounting and Commerce (1961-1969) New Hampshire College (1969-2001)
How far out do you need to register in order to take a lab in the first term?
4 weeks or 1 month.
Who sends out the fun/ all inclusive team email chains? (2 different ones)
Amber and Richie
Fun fact, Chelsea will be starting a similar email chain this week as well!