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1

ACTIVE LISTENING

🟩 Foundation
Listening helps leaders understand issues clearly and makes staff feel heard and valued.

1

INNOVATION

🟨 GROWTH
Encourages improvement and new ideas.

1

AVOIDING CONFLICT

🟥 Cracked
Problems grow when they are not addressed.

1

RELIABILITY

🟩 Foundation
Leaders can be counted on to follow through and be consistent.  

1

OPEN COMMUNICATION

🟩 Foundation
Honest and clear communication helps prevent confusion, conflict, and mistrust.

2

MICROMANAGING

🟥 Cracked
Reduces trust and limits employee growth.

2

ACTIVE ENGAGEMENT

🟨 GROWTH
Intentionally involving team members in discussions and decisions.

2

TOUGH CONVERSATIONS

🟨 Growth
Necessary for growth, but require skill and timing to strengthen teams.

2

TALENT RECOGNITION

🟨 Growth
Identifying strengths and potential in team members.

2

PROGRESSION

🟨 Growth
Moving work and people forward toward improvement.

3

ACCOUNTABILITY

🟩 Foundation
Accountability keeps standards strong and helps everyone take ownership of their work.

3

OVERCOMMITMENT

🟥 Cracked
Taking on too much and failing to deliver effectively. 

3

DIRECT FEEDBACK

🟨 Growth
Important for improvement, but depends on a foundation of trust to be effective.

3

TRUST

🟩 Foundation
Trust is one of the basic supports of every healthy team. Without it, communication and teamwork break down.

3

INFORMATION HOARDING

🟥 Cracked
Withholding information that others need to succeed.

4

ENCOURAGEMENT

🟨 GROWTH
Boosts morale and engagement.  

4

RESPECT

🟩 Foundation
Creates a professional and supportive environment.

4

CLEAR EXPECTATIONS 

🟩 Foundation
Teams need clarity to succeed. When people know what is expected, they can perform with confidence and consistency.

4

COACHING

🟨 Growth
Helps develop staff skills and confidence.

4

INTEGRITY

🟩 Foundation
Doing the right thing consistently

5

CONSISTENCY

🟩 Foundation
Consistent leadership builds confidence and fairness. Teams struggle when expectations or responses constantly change.

5

COLLABORATION

🟨 GROWTH
Working jointly with others to achieve shared goals. Strengthens teamwork and shared success.

5

GOSSIP

🟥 Cracked
Breaks trust and spreads negativity.

5

POSTIVIE INFLUENCE

🟨 Growth
Guiding others without relying on position or title.

5

FOLLOW THROUGH

🟩 Foundation
If leaders do not follow through, credibility weakens. This behavior shows reliability and builds confidence in leadership.

6

IGNORING CONCERNS

🟥 Cracked
Makes staff feel unheard and disengaged.

Lose a Block or Keep It (One & Done)

6

🟪 WILDCARD BLOCK 

🟪 Structure Reinforcement – Protect your structure from one crack
🟪 Collaboration – Gift the wildcard to another team
🟪 Innovation – Create your own leadership block
🟪 Material Exchange – Trade one block to strengthen your structure

6

CELEBRATING WINS

🟨 Growth
Reinforces progress and team pride.

6

FAIRNESS

🟩 Foundation
Teams need to believe they are being treated equitably. Fairness strengthens morale and trust.

6

MENTORING

🟨 Growth
Supports long-term professional growth.

7

PROFESSIONALISM

🟩 Foundation
Professional behavior helps create a respectful, stable, and productive work environment.

7

CROSS-TEAM COLLABORATION

🟨 GROWTH
Working across units to improve outcomes and communication.

7

NEGATIVE ATTITUDE

🟥 Cracked
Lowers team morale and motivation.

7

SOLUTION FOCUS

🟨 Growth
Shifting attention from problems to actionable solutions.

7

UNCLEAR DIRECTION

🟥 Cracked
Teams struggle without clear guidance.

8

RECOGNITION

🟨 Growth
Encourages motivation and reinforces positive work.

8

INSIGHT

🟨 GROWTH
Understanding underlying issues and dynamics.

8

ADVOCACY

🟨 GROWTH
Supporting and representing the needs of the team.

8

PSYCHOLOGICAL SAFETY

🟩 Foundation
Creating a safe space for input and ideas

8

FLEXIBILITY

🟨 Growth
Allows teams to adapt to change.