MTM 101
This MTM member likes game changers
Who is Holly O'Neill?
ATM
What is Automated Teller Machine?
This assistant helps clients check balances, find transactions, and manage their finances
Who is Erica?
The single most important question at Bank of America
What is "What would you like the power to do?"
This recognition spotlights teammates who've delivered peak performance
These two MTM members are the co-presidents of Bank of America
Who are Dean Athanasia and Jim DeMare?
APR
What is Annual Percentage Rate?
A client qualified for Gold, Platinum, Platinum Honors, and Diamond in this program.
What is Preferred Rewards?
If someone decides to stop avoiding a difficult topic and address it directly, they're doing this.
What is "Addressing the elephant in the room"?
These 11 collectives are made up of teammates who share a common identity and others who support them
What are Employee Networks?
This MTM member was formerly the co-president of Business Banking
Who is Raul Anaya?
KYC
What is Know Your Customer?
This business account has a monthly maintenance fee of $16 that is waived for the first year the account is opened
What is Business Advantage Fundamentals Banking?
This Bank of America core value aligns with the phrase "two heads are better than one"
What is Deliver Together?
Despite its name, this social community has nothing to do with chilled liquid
What is The Water Cooler?
This MTM member succeeded Aditya Bhasin
Who is Hari Gopalkrishnan?
BTM
Who is Brian Thomas Moynihan?
This card provides Airline Incidental, TSA PreCheck®/Global Entry, and Lifestyle Statement Credits
What is Bank of America Premium Rewards Elite?
Originally inspired by military paratroopers landing and immediately moving into action, this phrase means to begin something without delay
What is "Hit the ground running"?
This tenet of responsible growth comes with zero excuses
What is "We must grow and win in the market"?
This MTM member was with Brian Moynihan at the FIFA World Cup Championship last weekend
Who is Bernie Mensah?
UCRA
What is Universal Change Risk Assessment?
This account gives you an unlimited number of personal checking and savings accounts without a monthly maintenance fee
What is Advantage Relationship Banking?
This Bank of America purpose emphasizes helping clients achieve better financial outcomes through the power of every connection
What is "To help make financial lives better, through the power of every connection"?
These eight lines of business serve the core financial needs of people, companies, and institutional investors
What is Retail Banking, Preferred Banking, Merrill, Private Bank, Business Banking, Global Commercial Banking, Global Corporate & Investment Banking, and Global Markets?