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CBU By The Numbers
Teams
Customers
Products
Grab Bag
100
The CBU revenue target for FY18?
What is $2.3 Billion?
100
The team whose primary functions are UX, engineering, business operations and product management
What is eCommerce
100
Real or perceived value that customers experience
What is Customer Benefit?
100
The Norton primary Product
What is Norton Security
100
The five components of the Digital Safety Platform
What is PC/Mac, Devices, Mobile, Identity Protection and Home?
200
Nate Simmons, Fredrik Torstensson and Ty Shay all lead these types of teams
What is Go-To-Market?
200
I am Aware, I Shop, I Buy, I Receive, I Install, I Use, I Renew, I Need Help
What are the eight phases of the Customer Journey?
200
The Norton product that protects the connected home.
What is Norton Core?
200
Enable the best possible protection for our customers' digital lives
What is the CBU Mission?
300
Over the last 2 years, the number of new pieces of malware detected
What is over 1 billion?
300
Security Technology and Response Team
What is STAR?
300
The top on-line privacy consumer concern in 2015
What is Identity Theft?
300
The market for this Norton product is growing at a rate of 56% year over year
What is Mobile Security?
300
Promo, Product, thought leadership and seasonal
What are types of marketing campaigns?
400
What is the value of 1 point of churn in the Norton Business??
What is 17 million?
400
Norton Partner Sales teams deliver through these primary channels
What is Retail, OEM and xSP?
400
The CBU Customer Experience Benefit
What is NPS (Net Promoter Score)
400
The three LifeLock products offered to customers (good, better, best)
What is Standard, Advantage, and Ultimate Plus
400
Data Engineering, Business Intelligence and Analytics
What are the 3 levels of the Data Journey Pyramid?
500
The LifeLock annual churn rate
What is 19%?
500
The eCommerce team operational framework
What is Agile?
500
The Number of people that have experienced Identity Theft
What is 1 in 4 people?
500
This product secures the information you send and receive through your own simple, easy-to-use Virtual Private Network (VPN)
What is WiFi protection?
500
The CBU Business Model
What is subscription?