General
The mental struggle resulting from incompatible or opposing needs, drives, wishes, or demands
What is Conflict?
A test in which four letters make up your personality type that helps you to understand yourself and your interactions with others.
What is the MBTI?
This type of conflict occurs when a party perceives an opposition in values, beliefs, or ideologies.
What is Value Conflict?
The animal characterized as the Competitive conflict mode under Thomas-Kilmann's model.
What is "The Shark"?
Outcome of conflicts where two or more individuals come to an agreement that is not beneficial to all involved.
What is Dysfunctional Conflict?
A collection of characteristics and qualities that comprise a person's unique adjustment to life and can determine behavior.
What is Personality?
A psychology based assessment that focuses on wide-ranging categories that describe personality; uses the acronym OCEAN for the categories.
What is the Big Five?
A conflict that occurs within one person.
What is Intrapersonal Conflict?
This conflict resolution style involves one party completely giving in to the other’s demands to maintain harmony.
What is Accommodation?
Source of conflict in which partial or misunderstood information is passed from the sender to the receiver.
The process in which two or more parties with differing interests or viewpoints engage in a discussion to reach a mutually beneficial agreement.
What is Negotiation?
A personality trait related to how friendly and cooperative someone is.
What is Agreeableness?
A type of conflict arising from differences in personality and style.
What is Relationship Conflict?
The conflict mode characterized by a high level of cooperation and assertiveness.
What is Collaborating?
An aspect of conflict that arises out of human thought and feelings, emotions and attitudes, values and perceptions and personality traits.
What is Behavior Aspect of conflict?
The negotiation approach that aims for a win-win outcome where both parties benefit by expanding the resources available.
What is Integrative Negotiation?
The letters in the MBTI that explains what energizes an individual and gets them excited.
What is E. and I. (Extraversion vs. Introversion)?
Type of conflict where both parties insist on being the "winner" of an argument to confirm self-concept or self-esteem.
What is Ego Conflict?
A conflict management style appropriate for when the issue is important but time is limited.
What is Compromising?
The stage of the conflict process in which the parties acknowledge that a conflict is developing and become emotionally involved by internalizing it as something that is affecting them.
What is Cognition and Personalization?
View of conflict that associates conflict with words like violence and destruction; conflict is bad and must be avoided.
What is the Tradition View of conflict?
A factor that, in addition to personality, contributes to predicting behavior; it can influence personality as well.
What are Situational Factors/Influences?
A type of conflict that occurs when there is a communication breakdown between the sender and receiver causing perceptual differences between the parties.
What is Pseudo Conflict?
The idea that there is no one approach to leading an organization or making decisions - different styles are appropriate for different situations.
What is Contingency Theory?
The extent to which employees rely on other employees to get their work done.