Body Language
What does it mean if someone is crossing their arms when talking
Not in a good mood/Defensive
What does it mean if someone is smiling with their eyes
Happy or pleased
What does it mean if someone is talking quietly?
Shy or unsure
What does it mean if someone steps back when you come closer
uncomfortable
What is a sign that someone is actively listening?
nodding and maintaining eye contact
If someone is tapping their foot quickly, what does that mean?
Anxious or impatient
If someone is frowning, what might they feel?
Sad or upset
If someone is using a loud and excited voice, what could they be feeling?
Happy or enthusiastic
How should you stand when talking to someone to respect their personal space?
arms length away
What should you do if you don't understand what someone is saying?
ask questions
What does it mean if someone leans towards you during a conversation?
Interested and engaged
What does it mean if someone raises their eyebrows while you are talking?
Surprised
What does it mean if someone speaks in a flat voice?
Bored or uninterested
What might it mean if someone moves closer to you while talking?
Comfortable or interested
Why is it important to not interrupt someone while they are speaking?
Shows respect
How might someone feel if they are standing with their hands on their hips?
Confident or possibly frustrated
Embarrassed
Nervous or scared
Why is it important to respect someone's personal space?
Shows respect
What does it mean iif someone is looking around the room while you are talking?
Distracted or uninterested
What does it mean if someone keeps looking at their phone or watch when you are talking to them?
Bored or distracted
If someone's eyes are wide, they might feel?
Shocked
If someone's voice is rising at the end of their sentences, what might they be doing?
asking a question
What can happen if you invade someone's space?
Feel uncomfortable, anxious, or irritated
How can you show that you are attentive?
Asking follow up questions