Digital Marketing Basics
Culture & Trends
Brand Intelligence & Influence
Digital Marketing Challenges
Crisis & Reputation (North Face Case)
100

What is digital marketing?

B) Promoting products/services through online channels

100

Gen Z prefers content that is:

A) Meaningful

100

First-party data comes from:

B) Customer subscriptions and DMs

100

The “death of trackable marketing tech” is mainly caused by:

A) Data privacy laws

100

The North Face situation began with:

B) A viral TikTok complaint

200

Which is a key feature of digital marketing?

B) Real-time analytics

200

Which generation is associated with nostalgia?

C) Gen X


200

Influence today prioritizes:

C) Storytelling quality and ROI


200

Dark traffic refers to traffic from:

C) Private messaging platforms

200

The customer challenged the brand to:

D) Deliver a redesigned jacket to the mountain


300

Which characteristic was mentioned in our overview slide?

C) Data-driven and interactive

300

AI helps marketers mainly by:

C) Predicting and optimizing campaigns

300

Employee advocacy programs help brands by:

A) Building authentic promotion

300

A zero-click world means:

B) Users stay on platforms instead of visiting websites

300

The brand responded by:

C) Delivering a jacket by helicopter

400

What does SMM stand for?

A) Social Media Marketing

400

Nearly one-third of consumers are cautious about brands using:

D) AI-generated ads


400

Micro-trend responses require brands to:

D) Adapt quickly


400

Marketing attribution can be misleading because:

D) Sales may have happened anyway


400

The response turned the crisis into:

A) A creative marketing opportunity

500

Real-time analytics allows brands to:

B) Adjust strategies quickly

500

Audience intelligence helps companies:

A) Understand their ideal customers

500

Authenticity mainly strengthens:

B) Trust

500

Digital traffic plateau means:

A) Internet growth is slowing

500

This case demonstrates:

D) Strategically leveraging a reputation threat