RFIs
Entity Configuration
Entities
Documentation
100

An individual's criminal history. These can be found in county websites

Criminal Records

100

Names, nicknames, and aliases related to the entity. These names will be used to search and analyze accounts and pages that may be related to the entity

Name & Alias Search Terms

100

Televised ceremony where awards are given out

Awards Show

(Give an example)

100

Excel Document where metric information--such as Takedowns, EXTINF, Flash Alerts, RFIs, SMM, and Special Monitoring Requests--are stored

Client Profile

200

Search engines that contain personal information via public records and other legitimate sources

People Search Websites

200

These terms will be used in combination with the names and aliases above to collect relevant posts, pages, and comments

Combined Search Terms

200

Content produced for viewing on a television set which can be broadcast over the air, satellite, or cable. This excludes breaking news, advertisements, and trailers

Television Show

(Give an example)

200

Contains a high level overview of information regarding the SMM service offering. Policies/procedures are provided and teammates are responsible for updating the content

SMM SOP

300

Determining the credibility and seriousness of a potential threat and the probability that the threat will become a reality

Threat Assessment

300

Search terms that will be evaluated against Bio details of Impersonating Accounts

Additional Entity Details

300

A type of visual communication which uses moving pictures and sound to tell stories. Most people watch movies as a type of entertainment

Movie

(Give an example)

300

Contains a high level overview of information regarding ZeroFOX. The escalation procedure is provided in this document

ZeroFOX SOP

400

The most important sentence in a report--putting the most important details first.

BLUF (Bottom Line Up Front)

400

Specific terms or phrases to filter out search results. Search results containing any of these terms will not be collected or analyzed

Search Exclusions

400

A high ranking individual who works within the organization and is responsible for various components of the organization. These individuals are subject to public scrutiny

Executive

400

Excel document that contains all requests the team escalates to ZeroFOX. The document must be updated each time the team receives new information specific to each request

2021 ZeroFOX Requests