Resident Rights
This person is available to contact if a resident or their family feel like their rights are not being respected and all avenues at the facility have been exhausted.
Who is the Ombudsman?
A resident says that her aide yelled at her and told her to shut up. Name the type of abuse.
What is Verbal Abuse?
This is the FIRST response you should have if you suspect abuse.
DAILY DOUBLE:
This is the SECOND response you should have.
What is to ensure the resident is safe?
DAILY DOUBLE:
What is report it immediately?
Knocking before entering a resident's room is an example of this.
What is respect and privacy?
You see another aide yelling at a resident. This should be your first step.
What is ensure the resident's safety and report it.
This document allows a person to outline what medical treatment they do or do not want if they are unable to speak for themselves.
What is a Living Will?
This person is your go to for questions about medications, treatments, or changes in a resident's health.
Who is the Charge Nurse or Nurse?
Name one resident right regarding their personal medical care.
What is the right to participate in their own care decisions?
You witness an aide take a soda out of a twelve pack a family member has brought in for her husband. This best describes which type of abuse.
What is Misappropriation of resident funds/property?
Who you will report suspected abuse to.
Who is the ED/DON?
Allowing a resident to choose their own clothes promotes this.
What is dignity and respect?
A resident states they are afraid of their CNA. This is your next step.
What is take them seriously and report it?
This legal document allows someone to appoint another person to make healthcare decisions on their behalf.
What is a Healthcare Surrogate?
If a resident or family have questions about their finances or bill, you should direct them to this department.
What is the Business office or BOM?
Ms. Sally Mae does not want to take her anti-depressant. She says that it makes her sleepy. She is exercising her right to what?
What is the right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Ms. Johnson's family member tells you that it looks like her mom's teeth haven't been brushed in awhile. She also points out that she is in the same clothes she was in Saturday and it is Monday. This is an example of what type of abuse.
What is Neglect?
This is the federal agency that oversees resident safety in LTC facilities.
What is CMS (Centers for Medicare/Medicaid Services)
This is the best way to refer to a resident.
What is by their preferred name.
The following right is being exercised: A resident declines his dinner tray.
What is the right to refuse care and treatment?
This directive allows someone to appoint another person to make FINANCIAL decisions on their behalf.
DAILY DOUBLE:
When does this directive take effect and for how long?
What is a DPOA?
When a resident express emotional distress or you notice they may need help with adjustment, you should notify this professional.
Who is the Social Worker or DSS?
What must be provided to resident's upon admission and annually?
What is a copy of their rights and facility policies?
Threatening the resident that you will have their pet put down if they do not comply with their routine.
What is Mental Abuse?
The maximum time frame to report suspected abuse to state agencies.
DAILY DOUBLE
2 hours/24 hours depending on the severity.
Name the type of violation: Speaking about a resident in public areas.
What is HIPPA?
You notice a resident has bruises and she cannot explain to you what happened. This is COULD be indicitive of what type of abuse?
DAILY DOUBLE
What is physical abuse with injury of unknown origin?
If a resident lacks the capacity and has no advanced directive, decisions may fall on this legally recognized person or group.
What is a legal guardian or Next of Kin?
For questions about reporting, legal protections, abuse reporting, you should contact one of these two people.
Who is the Executive Director or the Director of Nursing?
This is the right that states that all resident's are to be free from physical or chemical restraints unless medically necessary.
What is freedom from unnecessary restraints?
You witness a family member touch a resident inappropriately. You just witnessed this type of abuse.
What is Sexual Abuse?
The term for protecting staff who report abuse in good faith.
What is Whistleblower Protection?
The term for ensuring that resident's are involved in making decisions about their own care.
DAILY DOUBLE
What is autonomy?
You witness a resident kick another resident. These are your next 3 steps.
What is separate the residents, ensure safety, report immediately?
This type of advanced directive is used specifically to refuse life sustaining treatment, including resuscitation.
What is a DNR?
When a maintenance issue arises, you obviously want to contact maintenance. This is the quickest, and easiest way to do it.
What is through TELS?