How close or far away we sit or stand by others
What is Personal Space?
Define what apologizing is
Expressing regret for something you did or said
Where should you NOT keep your bag or purse?
On the seat next to you; allow for other passengers to sit
When eating food, you should NEVER
Chew or talk with your mouth full
Burp
When being introduced to someone new, you should...
Different parts of our face move whenever we are feeling a certain way
What is Facial expressions?
When taking responsibility, how is a way to apologize other than by saying "im sorry for..." or "i apologize for..." ?
i take responsibility for...
it was wrong of me to...
i feel terrible, i shouldnt have....
this was my fault. i should have...
Before entering transportation, what should you do?
Allow for others to exit
When at a restaurant, to ensure the service employee's time is not being wasted, you should
If you know two people / friends of yours that have not met one another, you should
introduce them to one another
Our voice tone is how we say the words when we communicate with other people
What is Voice tone / volume?
After apologizing to someone, what should you do?
Let them respond; Listen actively without interrupting them
While on public transportation, you should be considerate to other passengers by
not listening to music loudly / speaking on the phone loudly / speaking loudly
If at a buffet, how should one serve themselves?
Only place the amount on your plate that you will eat and never more ; allow for others to get food too
when someone new walks into a room...
stand up and greet them
Different parts of our body that send messages
What is Body Language?
You should never do this when apologizing
justifying your behavior or coming up with excuses
disabled / pregnant / elderly
If invited to someone's home for dinner, you should offer to...
help / set the table / pick up dishes / wash dishes
during self introductions, make sure you do what first?
Say your name rather than asking for their name
Define Social Cue
Social cues are messages that other people send us about how they are feeling through body, voice, space, or their face.
What is one of three things you should self-reflect on?
what was MY role? / how do my actions look from THEIR side? / how might my actions make the other person feel?
If there are many seats available, you should...
Sit away from others to allow for enough personal space
What is proper body language at a table?
No burping / elbows off table / chew mouth closed / sit up straight / no feet on the chair
Most important form of nonverbal communication during self-introductions / meeting new people