Social Skills
Social Skills
Skills in the workplace
Advantages to having well developed social skills
How can you improve your social skills?
100

The ability to understand and share the feelings of another.

Empathy

100

To take notice of and act on what someone says; respond to advice or a request.

Listening

100

To build good work relationships with your co-workers, manager, customers, and other stakeholders

Managing relationships

100

Healthy relationships involve honesty, trust, respect and open communication between partners and they take effort and compromise from both people. There is no imbalance of power.

More and Better Relationships

100

When you take an interest in others you build their confidence and self-esteem, you make them feel important, valued, and worthwhile.

Show interest in others

200

body language and gestures

Nonverbal Communication

200

Use, occupy, or enjoy (something) jointly with another or others.

Sharing

200

Empathy is the ability to perceive and relate to the thoughts, emotions, or experiences of others.

Understanding the feelings of others

200

Effective communication is the process of exchanging ideas, thoughts, opinions, knowledge, and data so that the message is received and understood with clarity and purpose.

Better communication

200

Body language is the unspoken part of communication that we use to reveal our true feelings and to give our message more impact.

Improve your body language

300

Tone of voice, volume of speech and the words we use

Verbal language

300

Due regard for the feelings, wishes, rights, or traditions of others.

Respect

300

...is a process whereby employees or their representatives participate with management, through consultation and discussion, in resolving issues of common concern.

Cooperating with others

300

Efficiency is a measurable concept that can be determined using the ratio of useful output to total input.

Greater Efficiency

300

Social goals can be described as the goals that connect an individual or group to their immediate world — to make an impact, to create values, to affect lives, to provide or preserve social amenities or infrastructure, to solve social problems, and/or to protect the natural environment.

Create social goals

400

The ability to articulate thoughts and express ideas effectively using oral, written and non-verbal communication skills

Verbal and Written Communication

400

...can be defined as the informal or formal process that two or more parties use to find a peaceful solution to their dispute.

Conflict resolution

400

A positive attitude keeps everyone trying new things, feeling brave about brainstorming new ideas, and makes people feel excited to go to work with their co-workers.

Great Attitude

400

Career advancement is the process by which professionals across industries use their skill sets and determination to achieve new career goals and more challenging job opportunities.

Advancing Career Prospects

400

Tone of voice is all about the attitude behind what you're saying. Your voice doesn't change, but the way you speak to someone does.

Speak in a clear, acceptable tone

500

The process of working together to the same end.

Cooperation

500

Skills that involve listening, speaking, observing and empathizing.

Communication skills

500

Being valued and treated respectfully helps to promote a positive work culture in which employees are fulfilled, loyal, engaged, and motivated to perform at their very best.

Showing respect

500

Happiness is a positive emotional state characterized by feelings such as contentment, joy, and life satisfaction.

Increased Overall Happiness

500

Negative thinking can contribute to problems such as social anxiety, depression, stress, and low self-esteem. The key to changing your negative thoughts is to understand how you think now (and the problems that result), then use strategies to change these thoughts or make them have less of an effect.

Eliminate negative thoughts