Random
What are the 3 Rs that Centura has adopted
What are Respect, Responsibile & Resourceful
What is the easiest & best way to signal to someone that you are listening to them
Maintain eye contact
Some people do not experience stress (T or F)
FALSE
When a person is influenced in his or her thoughts and or behavior by friends
What is PEER PRESSURE
What would be the minimum number of people need in order to have a conversation
TWO
What is Mr Nott's 4th R added to Centura's 3 Rs?
What is "RESTRAINT"
Stand at an appropriate __________ when you are having a conversation with someone
What is DISTANCE
Some stress can be helpful (T or F)
TRUE
The ability to think ahead & anticipate situations or reactions
What is FORESIGHT
Name two needed in order to be effective at listening
1) Eye Contact 2) pay attention to what is being said 3) give feed back 4) don't interrupt 5) stay at an appropriate distance 6) wait your turn to respond 7) etc.
Raised voices, nasty looks, insults & mocking are all signs that a conflict is ________ ?
What is ESCALATING
In order to have a conversation it takes at least how many people
What is 2
When one experiences stress & has hormones released, heart & blood pressure go up & have muscle tension & sweating, it is call the stress _________
RESPONSE
Peer pressure is always negitive
FALSE
Name three things you should NOT do in order to be a good listener/coversationalist
1) interrupting 2) getting to close 3) not making eye contact 4) not paying attention 5) selective listening
6) spacing out 7) etc.
When you interrupt someone who is talking, you are not listening. (T or F)
TRUE
In order to be classified as a conversation, it has to have two elements. Name them
#1 It takes at least two people #2 The people have to take turns talking & listening
There are two hormones released when one is under stress name one of these
What are ADRENALINE & CORTISOL
Someone with a strong sense of _____ ________ helps one to resist peer pressure
What is SELF ESTEEM
Define Assertive
Confident, self-confident, ready & willing to do things
Taking someone's work or ideas & presenting them or passing them along as if they were yours is ?
What is PLAGIARISM
Genuine listening requires at least three qualities or elements. Name them. (at least 2 or 3)
#1 Listening with eyes, heart & ears. #2 Stand in the other person's shoes #3 Give feedback to show you are listening
_______ ______ unresolved stress can lead to many health problems
What is LONG TERM
The fight or flight hormone is called
What is ADRENALINE
Define Etiquette
What is polite or well mannered