DEFINITIONS
A PARTICULAR ATTITUDE TOWARD OR WAY OF REGARDING SOMETHING
A- OPINION
B- PERSPECTIVE
C- EMOTION
D- FEELING
B- PERSPECTIVE
WHEN INTERACTING WITH OTHERS IT IS IMPORTANT TO
A- BE AWARE OF YOUR PERSPECTIVE
B- PEER’S PERSPECTIVES
C- ALL PERSPECTIVES
D- FRIEND’S PERSPECTIVES
C- ALL PERSPECTIVES
AN INTROVERT IS SHY AND RECLUSIVE. A(N) ______________ IS AN OUTGOING, OVERTLY EXPRESSIVE PERSON.
A- ANTIVERT
B- CONTRAVERT
C- EXTRAVERT
D- TRANSVERT
C- EXTRAVERT
___________ HAPPENS WHEN VERBAL AND NONVERBAL MESSAGES CONTRADICT EACH OTHER.
A- CONFUSION
B- ANGER
C- MIXED MESSAGES
D- SIGNALING
C- MIXED MESSAGES
EMOTIONAL LANGUAGE OF THE FACE IS _____________.
A- NATIONAL
B- CULTURAL
C-UNIVERSAL
D- GENDER SPECIFIC
C- UNIVERSAL
_______ IS SHOWING YOU CARE OR HAVE CONCERN.
A- SYMPATHY
B- EMPATHY
C- LOVE
D- FRIENDSHIP
A- SYMPATHY
YOU CAN DISAGREE APPROPRIATELY BY USING THE __________ STATEMENT, TELLING WHY YOU FEEL DIFFERENTLY, AND LISTENING TO THE OTHER PERSON.
A- “I UNDERSTAND HOW YOU FEEL…”
B- “YOU’RE WRONG BECAUSE…”
C- “I DON’T AGREE WITH YOU BECAUSE…”
D- “YOU SHOULD JUST TRY THINKING OF IT LIKE THIS…”
A- “I UNDERSTAND HOW YOU FEEL…”
** THEN EXPRESS YOUR OPINION BUT ALWAYS VALIDATE THE OTHER PERSON'S OPINION**
AN ENCOURAGER IS SOMEONE WHO _____ OTHERS.
A-MOTIVATES
B-PUSHES
C- JUDGES
D- INFLUENCES
A- MOTIVATES
____________ ARE BETTER AT SENDING AND RECEIVING VERBAL AND NONVERBAL MESSAGES BECAUSE THEY ARE MORE EXPRESSIVE.
A- CHILDREN
B- WOMEN
C- ADULTS
D- MEN
B- WOMEN
MORE THAN ______% OF THE FEELINGS BETWEEN TWO PEOPLE COME FROM FACIAL EXPRESSIONS THAT THEY MAKE.
A-30%
B- 25%
C- 50%
D- 70%
C- 50%
SOCIAL __________ DEFINES SOMEONE WHO HAS ADEQUATELY PERFORMED A SOCIAL TASK.
A- GRACE
B- ABILITY
C- PROFICIENCY
D- COMPETENCE
D- COMPETENCE
IT IS OK TO USE TOUCH THAT IS APPROPRIATE FOR PUBLIC FORMAL SETTINGS WHEN _________
A- NEVER
B- WHEN YOU KNOW THEM WELL
C- IF YOU JUST MET THEM
D- IT’S APPROPRIATE
D- IT'S APPROPRIATE
(EX: SHAKING SOMEONE'S HAND WHEN YOU MEET THEM)
A _________ UNDERMINES THE GROUP BY NOT DOING HIS/ HER SHARE, PROJECTS A NEGATIVE ATTITUDE, AND MAKES DEMOTIVATING STATEMENTS.
A- BULLY
B- OUTCAST
C- DRIFTER
D- SABOTEUR
D- SABOTEUR
THUMBS UP IS AN INSULT IN ASIA AND MEANS GOOD JOB IN THE U.S. THIS IS AN EXAMPLE OF A ____________________.
A- CULTURAL DIFFERENCE
B- NONVERBAL SIGNAL
C- COMMUNICATION CODE
D- CULTURAL CODE
A- CULTURAL DIFFERENCE
NO EYE CONTACT CAN LEAD TO _____________.
A- MISSED OR LOST MESSAGES
B- ABILITY TO RELATE
C- STRESS
D- INTEREST
A- MISSED OR LOST MESSAGES
__________________ONE’S BELIEF IN THEIR ABILITY TO SUCEED IN SPECIFIC SITUATIONS OR TO ACCOMPLISH A TASK.
A- SELF- CONFIDENCE
B- SELF- EFFICACY
C- SELF- ESTEEM
D- SELF- LOVE
B- SELF- EFFICACY
WHAT IS NOT AN ACCEPTABLE WAY TO GET THE ATTENTION OF A DEAF PERSON?
A- YELLING
B- VISUAL CUES
C- TOUCH
D- WAVING
A- YELLING
_______ IS SOMEONE WHO REFUSES TO WORK WITH THE TEAM AND PREFERS TO WORK ALONE.
A- LEADER
B- DOMINATOR
C- OUTCAST
D- REFUSENIK
D- REFUSENIK
___________ REPRESENT SPECIFIC VERBAL MEANINGS THAT SYMBOLIZE SOMETHING YOU CAN EXPRESS VERBALLY. (EX: THUMBS UP, MIDDLE FINGER, ETC).
A- ILLUSTRATORS
B- REGULATORS
C- ADAPTORS
D- EMBLEMS
D- EMBLEMS
WHAT IS NOT AN EXAMPLE OF A NONVERBAL COMMUNICATION CHANNEL?
A- BODY GESTURES
B- LIP READING
C- TOUCH COMMUNICATION
D- EYE COMMUNICATION
B- LIP READING
VIEW OF SELF AND ONE’S ABILITIES
A- SELF- ESTEEM
B- SELF- CONCEPT
C- SELF- PERCEPTION
D- SELF- UNDERSTANDING
C- SELF- PERCEPTION
IT IS IMPORTANT TO USE PROPER ETIQUETTE WHEN
A- AT WORK
B- ON SOCIAL MEDIA
C- AT SCHOOL
D- A & C ONLY
E- ALL OF THE ABOVE
E- ALL OF THE ABOVE
THE ___________ USUALLY PUTS THE NEEDS OF OTHERS ABOVE THEIR OWN, VALUE SECURITY AND TRADITIONS, AND LOVE SERVING OTHERS.
A- PROTECTOR
B- NURTURER
C- GUARDIAN
D- EXECUTIVE
B- NURTURER
____________ ACCENT OR ILLUSTRATE VERBAL MESSAGES. (EX: SHOW HOW BIG A TABLE IS BY DRAWING IT WITH YOUR FINGER.)
A- ILLUSTRATORS
B- SYMBOLING
C- REGULATORS
D- SIGNALING
A- ILLUSTRATORS
TRUE OR FALSE: YOUR PUPILS ENLARGE WHEN YOU ARE INTERESTED IN SOMETHING OR WHEN YOU’RE EMOTIONAL.
TRUE