Messages that other people send us about what they are feeling or thinking.
Social Cues
Gestures, posture, tone of voice, eye contact; These are all types of
Nonverbal communication
Where should you keep your first-aid kit?
Somewhere accessible, but not private
When walking in the dark at night, be sure to walk in
Lit areas
Stand up and greet him
Type of social cue that requires parts of our face to move whenever we are feeling a certain way.
"walking a mile in another person's shoes"; Understanding the emotions that others are feeling
Empathy
The first thing you do when you sustain a cut or gash is to
Stop the bleeding
When going somewhere alone, be sure to
Tell at least one other individual of your whereabouts
Proper communication rules when talking in public areas
No profanity; Inside voice
Type of social cue; This is where we use different parts of our body to send a non-verbal message
Body Language
This type of communication prioritizes another person's needs, wants, and feelings of others
Passive Communication
How do you remove a splinter / what direction do you pull it out?
The same way it went in
Always carry your belongings
In your front pockets or secured in a purse/bag
When walking in crowded areas
Traffic flow; Walk on the right side
Voice tone or Volume
This type of communication expresses that only their wants, needs, and feelings matter.
Aggressive Communication
How long do you stop bleeding before going to the hospital?
Hold for 5 minutes and if continues, hold for another 10 min. (total: 15 minutes)
Make sure to do this when walking near people to let them know you have seen them
Establish eye contact
Etiquette with service staff
Provide full attention; Remove headphones and pause/end calls
Type of social cue; How close or far away we sit or stand by others.
Personal Space
This type of communication emphasizes the importance of both peoples' needs, wants, and feelings.
Assertive Communication
This type of burn forms blisters
Second-degree
Always being aware of your ____ in case of an emergency
Exits
Proper elevator etiquette
Hold the door open for others; Allow others to exit prior to entering; Allow for as much space as possible for others