Conversation Skills
When you make eye contact, face the person speaking, and ask questions and/or make comments related to the topic, you are practicing what type of listening?
Active listening
Problem solving has to start with defining the problem. True or false?
True
You might feel this way if you trip and fall in front of people.
Embarrassed
Everyone has the same personal boundaries. True or false?
False
What does common interests mean?
You have similar likes/dislikes, and hobbies as someone.
What can you say to get someone's attention?
Excuse me
Can problems be good? Yes or no?
Yes! Problems can allow us to be creative, provide an opportunity for learning, builds resilience
A common disorder known for making people very sad, tired, and unmotivated.
Depression
Are boundaries helpful or harmful for relationships?
Helpful
Share an example of positive body language.
Eye contact, facing the person you're talking to, open posture, nodding your head.
I must ask permission to take a photo of someone. True or false?
True
There is only one correct solution when solving a problem. True or False?
False
What is the strong feeling of disliking someone or something?
Hate, detest, despise, loathe
Standing too close to someone would be an example of what kind of boundary?
Physical boundary
Name two coping strategies
Deep breathing, listening to music, exercising, being in nature, working on a creative project, meditation, visualization
Name 1 Rule for having a 2 way conversation
Trade Information - Answer your Questions -Find Common Interests - Share the conversation -Do not get too personal - Ask Follow up Questions - Don't be a conversation hog - Don't be an interviewer -Don't be repetitive - Listen to your friend - Don't criticize or tease - Be serious - Use good volume control - Have good body boundaries - Make Eye Contact
You have been waiting all day for lunch to come because you are starving. It’s finally lunch time but when you go to get to your lunch, it's not there. You probably left it at home. What could you do?
Buy lunch if you have money, Call a family member and see if they are available to bring your lunch in, Ask Emma and Kelly (or someone in a supervisory position) to help.
You might feel THIS way if... Someone is saying mean things about someone you know and you're not sure what to say
Uncomfortable/Confused
Someone asks you a question that you aren't comfortable answering. Share a way you can express that to them.
Thank you for asking, but I'm not really comfortable answering that question because it's personal.
Define conflict resolution
You can solve potential arguments and conflicts without feelings and in a way that leaves all parties satisfied with the outcome.
What does self-disclosure mean?
You feel comfortable sharing private thoughts, feelings or stories
Name three steps necessary to solving a problem.
1. Identify the problem
2. Think of solutions
3. Weigh the pros and cons
4. Implement (use) the solution
5. Evaluate the outcome
Share an example of an "I" statement
I feel (blank) when you (blank), I would like (blank). Multiple answers accepted.
Setting boundaries makes you a selfish person. True or false?
False!
What is an example of a poor conversation skill?
Rolling Eyes, Facing Away, Interrupting, hogging the floor, ignoring