Conversation
Body Language/Tone
Emotions/Empathy
Problem Solving/Conflict
Social Scenarios
100

What should you do if you need help on a task?

Ask a friend, instructor, parent, or staff member. 
100

What does facing someone when they are talking show?

That you are listening and paying attention to them when they are talking.

100

What does empathy mean?

Trying to understand how someone else feels, even if you don't feel the same way.

100

What is one way to calm down when you are angry?

Take deep breaths, count to ten, take a break from what is making you angry.

100

You want to join a group that is already talking, what can you do?

You can wait for a pause in the conversation and say:

"Can I join you?"

"What are you guys talking about?"

200

What is a good way to start a conversation with a friend or peer?

"Hi! How are you?"

"Hello! How has your day been?"

200

What does eye contact show?

It can show that you are interested in what someone is saying and paying attention to them.

200

If someone looks upset, what is a good thing to say to them?

"Are you okay?"

"You seem upset, do you want to talk?"

200

What is an "I" statement and how is it helpful?

An "I" statement helps you say what you are feeling without blaming others. It works very well if you are in an argument with someone or are having a conflict. 

"I feel frustrated when..."


200

You accidentally step on someone's foot while walking behind them, what can you do?

You can apologize to the person by saying:

"I'm sorry, I did not mean to do that."

"Are you okay? I am so sorry."

300

Why is it important to let the other person finish speaking before you talk in a conversation?

It lets the other person know that you understand and care about what they are saying.

300

How can your body language show what you are feeling?

Your face, the way you are sitting/standing, and the motions you make with your arms can show if you are happy, mad, tired, or sad. 

300

Why is it important to acknowledge other peoples feelings?

It helps them feel respected and heard.

300

What should you do if you think someone is upset at you and you don't understand why?

You can ask the person if they are upset and why, then calmly listen to their explanation, acknowledge their feelings, and apologize.

300

You feel overwhelmed in a social situation, what can you do?

Take a break, step outside, or tell someone you need a moment to yourself.

400

What can you say if you don't want to keep talking to someone politely?

Let them finish speaking and wait for a good time to say:

"It was nice talking to you, I have to get back to my work though."

400

How can you tell if someone is uncomfortable?

They might avoid eye contact, move around a lot, or seem uninterested. 

400

What can you say when someone shares their bad news?

"I'm so sorry that happened."

"That sounds really difficult."

"Let me know if you need a friend to talk to."

400

How do you solve a conflict with a friend?

Explain feelings calmly, listen to the other person, and try to find a compromise.

400

You realize you might have hurt someone's feelings on accident, what can you do?

You can acknowledge their feelings and apologize:

"I'm sorry, that was not my intention."

"I'm sorry, I did not mean to hurt your feelings."

500

How can you show someone that you are listening and paying attention when they are speaking?

Facing towards them, nodding your head, and asking follow-up questions.  

500

How does the tone of your voice affect how people understand the words you are saying?

The tone, or sound, of your voice can make words sound nice, friendly, serious, annoyed, or angry.

500

How can you tell if someone needs help or support?

They might look sad, upset, frustrated, or ask for help.

500

If you are having a conflict with someone, why is yelling not helpful?

Yelling can make the conflict worse and it can make it harder to solve the problem.

500

You want to tell a joke or do something funny but you don't know if it is appropriate or not, what can you do?

It is best to not tell the joke in a social setting and maybe choose a different joke or topic to talk about instead.