When Someone Goes Off Topic
Making and Declining Requests
Disagreeing
Apologizing
Expressing Anger and Unpleasant Feelings
100

A friend starts talking about something else while you're mid-conversation. What's a polite way to bring the topic back?


You can say:

 "That's interesting — can we get back to what we were talking about?"

OR

"That's interesting - can we talk about that when we finish with this discussion?"

Other acceptable answers exist as well!


100

What's a polite way to ask someone for help?


"Could you please help me with this?"


100

What's a calm way to tell someone you see things differently?


"I see it a little differently..."


100

What are the first two words of a simple apology?


I'm sorry

100

What's a calm way to tell someone you're upset?

"I feel upset about this."


200

What might you do if it appears the other person is not interested in the original topic?

Talk about something new or politely end the conversation

200

A friend asks you to do something you don't want to do. What's a respectful way to say no?


"I appreciate you asking, but I can't do that right now."


200

True or False: Raising your voice helps you win a disagreement.


False. Staying calm works better. Also, what does it mean to "win" a disagreement?


200

After saying "I'm sorry," what should you add to make the apology clear?


Name what happened: "I'm sorry I was late."


200

True or False: It's okay to feel angry sometimes.


True

300
What is a polite way to end a conversation?

Many possible answers could be correct!

300

True or False: You should always say yes to avoid conflict.


False. It's okay to say no.


300

What can you say right before sharing an opinion that's different from someone else's?

"I understand your point, and here's how I see it..."


300

True or False: A good apology includes an excuse for what you did.


False. It's best to keep an apology simple and direct.


300

Name one healthy way to calm down when you feel angry.


Deep breaths, counting to ten, or stepping away for a moment.


400

Name one of the skills needed to get your point across

1. deciding the main point you want to get across

2. speaking in short sentences and staying on the topic

3. pausing to let the other person speak or ask questions

4. answering any questions

400

What's a good way to ask for time before you answer a request?


"Can I think about it and let you know later?"


400

Is it okay to disagree with someone you care about?

Yes - everyone has their own experiences and opinions, and disagreeing doesn't mean you don't care about them.


400

What's one way to show someone you really mean your apology?


Follow through by changing your behavior next time.


400

What's a respectful way to tell someone they hurt your feelings?


Make eye contact, speak calmly, say exactly what upset you and how it made you feel
500

A friend goes off topic and seems upset about something. What should you think about before redirecting?

Consider letting them finish first — they may need to be heard before switching topics.


500

Give an example of turning down an invitation kindly.


"Thank you for inviting me — I won't be able to make it this time."


500

A disagreement is starting to feel too heated. What's a healthy next step?


Take a break, breathe, or agree to talk about it later.


500

Someone doesn't accept your apology right away. What's the best thing to do?


Give them time and space, and respect how they feel.


500

Why can it help to name a feeling out loud?


It helps others understand you, and it can lower tension.