Expected or Unexpected
You raise your hand before speaking in class.
Expected
Your partner isn’t talking during a group project.
Problem: Lack of participation / communication
You don’t understand directions.
Ask for help
Ask for help in class.
“Can you help me understand this?”
You forgot your homework.
Solution: Be honest + ask about making it up
You interrupt someone because you’re excited.
Unexpected.
Someone keeps tapping their pencil loudly.
Problem: Distraction / hard to focus
Someone cuts in line.
Calmly tell them or let staff handle it
Tell someone to stop bothering you.
“Can you please stop? It’s bothering me.”
You accidentally interrupt someone.
Solution: Apologize and let them continue
You ignore a group member who is talking to you.
Unexpected
You got a lower grade than expected.
Problem: Confusion or disagreement about grade
Your group member is off task.
Redirect them or assign a role
Join a group conversation.
“Can I join you guys?”
You hurt someone’s feelings.
Solution: Apologize + take responsibility
You ask a teacher for help when you’re confused.
Expected
A friend hasn’t responded to your text.
Problem: Uncertainty / lack of communication
You feel overwhelmed with work.
Ask for help / take a break appropriately
Disagree respectfully.
“I see your point, but I think…”
You’re distracted by others talking.
Solution: Move seats, ask for help, or refocus strategy
You laugh when someone makes a mistake in class.
Unexpected
Someone makes a joke that feels rude.
Problem: Hurt feelings / inappropriate comment
Someone is bothering you repeatedly.
Use assertive communication or get adult support
Address a group member not working.
“Can you take this part so we can finish?”
You think something is unfair.
Solution: Calmly talk to teacher, ask for clarification