Where do you put your napkin - and when?
On your lap as soon as you sit down.
What are the magic words?
"Please" and "Thank you."
True or False: Etiquette rules are the same between peers as they are between an employee and employer.
Falsity False False.
What should you say when meeting someone for the first time?
Hello.
What should you do when someone is talking?
LISTEN TO THEM.
Which way to do you pass food?
To the right. It's always RIGHT to pass it RIGHT.
What if you make a mistake that hurts or bothers someone else, but you totally didn't meant to do it.
Apologize.
Say it and mean it.
An apology is not a debate.
When a teacher or employer is talking directly to you, what should you do?
Listen. Respond.
Actually listen. Don't just stare at them thinking about something else.
A response is required. If in a group setting, a nod is enough. If the conversation involves 3 or less people, a verbal response is preferred.
Where should you look when introducting yourself?
At their eyes. Make eye contact.
When you get an invitation to an event, what should you do?
RSVP...FOR THE LOVE.
When someone thinks enough of you to invite you, take 7 seconds and show your host the courtesy of responding to the invitation. If you’re unsure if you can attend the event, contact the host and be honest and upfront.
Where do you put your napkin if you have to go to the bathroom?
On your seat. NOT the table.
What should you do when someone goes out of their way or gives selflessly?
Be Grateful.
Communicate appreciation back to them in a manner that’s worthy of their generosity, including showing enthusiasm with words, through facial expressions, by writing a hand-written note or returning a favor.
What should you do if you don't understand what an employer or teacher is asking you to do?
ASK. I know. It's so awkward. 🤣
Effective communication is so important in a professional environment.
When a teacher or employer asks you to do something, you need to understand what they are asking you to do or you won't be able to do it. Not properly performing the task can lead to bad grades or being fired.
What's the best way to ensure someone understands and remembers your name?
Speak clearly and with vocal energy. Nothing is more off-putting than a lackluster greeting.
When is it okay to check your phone or play games on it around other people?
1. When talking to your boss.
2. When in a group of peers, but you're not actively talking to any of them.
3. During the middle of a meeting, as long as you are quiet and the person talking isn't looking at you.
None of these. Put your phone away when you are around other people. BE WITH THE PEOPLE.
What is the maximum number of pieces of food you should cut at one time.
3 bites.
When is foul language appropriate?
It's not.
How long does it take to make a first impression?
15-30 seconds.
Make eye contact. Smile. Speak up.
Name 3 times when meeting someone where you should stand.
1. When introducing yourself or being introduced.
2. When shaking someone's hand.
3. When a guest enters the table for the first time.
What is an ideal time to arrive if an event or meeting starts at 4pm?
5-15 minutes early, depending on how much time you need to find the location or address.
Show respect for other people’s time by being punctual for appointments and meetings. If you’re running late, let the other person know as soon as possible.
Where do you put your utensils when you are done eating?
Place your knife and fork parallel to each other across the plate
Language should be used to bring people together. Name at least one way that language can make someone feel "outside."
1. Using slang words
2. Using cultural jargon
3. Speaking in a language not understood by everyone in the group.
What is the number one reason why someone would get hired or fired?
Attitude
When it comes to the workplace, your mental attitude plays a role not just in how others perceive you, but your job satisfaction and performance.
Fill in the blanks to remember who to introduce first.
“Mrs. __________, I would like you to meet Mr. __________.”
"Authority" and "Everyday"
What is the minimum distance you should stand from another person so they have enough "personal space"?
4 feet away, unless you know them well.