Refers to one’s ability to maintain an attitude of openness to the aspects of another’s cultural identity that are most important to that person.
What is Cultural Humility
The ability to understand another person’s emotions, feelings, thoughts, and behavior from that person’s viewpoint.
What is Empathy
Are defined as questions that are broad and require more than one- or two-word answers. They invite clients to think and reflect and to express their opinions and feelings
What are Open ended questions
A framework that views individuals as part of interconnected systems such as family, community, and society
What is Systems Theory
Unconscious attitudes or stereotypes that affect understanding, actions, and decisions.
What is Implicit Bias
Refers to a group of people distinguished by a shared history, culture, beliefs, values, and behaviors
What is Ethnicity
A professional skill where an individual, particularly in therapeutic or helping roles, intentionally uses their own personality, experiences, and emotions to connect with and support others
What is Use of self
Is a skill that involves using questions to invite clients to thoroughly explain their thoughts and feelings with more specific details
What is Seeking clarification
Focuses on clients’ abilities, talents, and resources rather than their deficits.
What is Strengths Perspective
Unfair treatment based on race, gender, age, or other characteristics.
What is Discrimination
Is the position in the social hierarchy that is attributed to individuals, families, and groups, based on variables such as income, occupation, and education.
What is Socioeconomic status
A skill that involves fully focusing on what the other person is attempting to communicate
What is Active listening
Evaluating the likelihood that a client may harm themselves or others.
What is Risk Assessment
Using research evidence, clinical expertise, and client preferences to guide interventions.
What is Evidence-Based Practice (EBP)
Unearned advantages enjoyed by individuals because of their social identity.
What is Privilege
Can be understood as an individual’s relationship with God or any Ultimate Power that influences his or her mission or purpose in life.
What is Spirituality
A skill involving attuning to considerable information provided by the client and communicating understanding of all of this information.
What is Summarizing
A crucial skill that gives clients time to process thoughts and emotions, encourages self-reflection, and builds trust by creating a safe and non-judgmental space
What is Allowing silence
An approach that recognizes and responds to the effects of trauma on clients.
What is Trauma-Informed Practice
Everyday subtle slights or insults that convey negative messages to marginalized groups.
What is Microaggression
Are periods experienced as human begins develop from birth to death or others have suggested from fertilized egg to late adulthood/older adult.
What are Life Stages
A client’s right to make their own choices and decisions about their life.
What is Self-Determination
The ethical duty to protect a client’s private information from disclosure without consent.
What is Confidentiality
Helping clients increase their control over their lives and the factors that affect them.
What is Empowerment
The idea that social identities (race, gender, class, etc.) interact to shape experiences of privilege and oppression
What is Intersectionality