Social Service Delivery System (Chapter 4)
These are the 2 types of organizations in social services.
What are Agencies and Associations?
According to Chapter 5 of the text, these determine which goals and actions we evaluate as “good”.
What are values?
These are intrinsic rights that protect human life, ensure fundamental freedoms, and secure personal growth and development.
What are Human Rights?
Race and ethnicity are key features of one’s ________ ________ .
What is Cultural Identity?
The process of Engagement in social work practice involves skills for building ____________.
What are "relationships"?
This type of social service organization receives funding from governmental entities.
What is public?
Whereas values are the implicit or explicit belief about what people consider “good”, these relate to what people consider “right”.
What are ethics?
These rights are fundamental, legally protected rights that protect citizens from oppression by ensuring equal protection under the law, regardless of race, religion, or other personal characteristics.
What are Civil Rights?
____________ occurs when minority group members blend into the dominant group, such that people cannot distinguish one group from another by their cultural characteristics.
What is Assimilation?
Name two essential interpersonal skills for developing professional relationships, according to Chapter 8 of the text.
What are "empathy, positive regard ... " etc.
This type of social service organization receives funding from grants, foundations, individual donations and fees for service.
What is private?
Professional standards for social workers were developed by this national organization.
What is NASW?
The right to vote, receiving a fair trial, and having access to education are examples of one’s _______ rights.
What are Civil rights?
______ _______ refers to various groups in a society having mutual respect for one another’s culture, allowing minority group members to express their own culture without suffering prejudice or hostility.
What is Cultural Pluralism?
Through this process, social workers and clients analyze information about the clients’ situations, select intervention strategies and identify the resources needed to resolve the presenting issues.
What is Assessment?
These are the two levels of licensure for professional social workers in Illinois.
What are LSW and LCSW?
This distinguished social worker stated, “a value has small worth, except as it is moved, or is moveable, from believing into doing, from verbal affirmation into action.” (1976)
Who is Helen Perlman?
This term refers to ascribing blame and victim status which confers perceptions of helplessness, powerlessness, and alienation.
What is Victimization?
“________” refers to statements or actions of indirect, subtle discrimination (typically unintentional but harmful) against members of a marginalized group.
What are Microaggressions?
Through this process, social workers and clients draw on their mutual resources to identify goals and objectives, creating a plan of action.
What is Treatment Planning (or Framing Solutions)?
Name 3 of the 6 sources of income for a social service agency, according to Chapter 4 of the textbook.
What are contributions, fees, insurance reimbursements, purchase of service contracts, endowments, and grants?
These are the 6 CORE VALUES of the social work profession.
What are service, social justice, dignity/worth of a person, human relationships, integrity, competence?
This theory of social justice promotes that all persons should have equal access to resources and opportunities.
What is egalitarian theory?
According to Lum’s theory of critical polarities in social work practice, this is the polar opposite of Powerlessness.
What is Empowerment?
This is the process of monitoring and measuring the success of a client’s progress toward their goals.
What is Evaluation?