Accepting Advice
Negotiation
Apologizing
REVIEW
REVIEW
100
The acronym used for the Accepting Advice skill.
What is WISE.
100
The acronym used to describe the Negotiation skill.
What is GIVE.
100
The acronym used to describe the Apologizing skill.
What is SAD.
100
The acronym used to describe the Dealing with Critical Feedback skill
What is TACT.
100
The acronym used to describe the Coping with No skill.
What is SAGE.
200
The first step in accepting advice.
What is "weigh the advice".
200
The first step in negotiation.
What is "give a summary of both sides"
200
The first step to apologizing.
What is "say what happened".
200
The first step to dealing with critical feedback.
What is "think and stay calm"
200
The first step to coping with no.
What is "stay calm"
300
The second step to accepting advice.
What is "indicate any problems"
300
The second step in negotiation.
What is "identify a compromise"
300
The second step to apologizing.
What is "apologize".
300
The second step to dealing with critical feedback.
What is "acknowledge the feedback".
300
The second step to coping with no.
What is "acknowledge: accept then ask".
400
The third OR fourth step to accepting advice
What is "search for other options" OR "establish a plan and express thanks.
400
The third OR fourth step in negotiation.
What is "voice your reasons" OR "evaluate: agree or continue"
400
The third and last step to apologizing.
What is "discuss a plan"
400
The third OR fourth step in dealing with critical feedback.
What is "clarify the information" OR " tailor a mature response".
400
The third OR fourth step to coping with no.
What is "give a reason" OR "expect either answer and accept it".
500
Tell about a time when you had to accept advice. Did you use all four steps? If not, describe how you could have accepted advice differently using all four steps.
What is (gives an answer that demonstrates knowledge of the four steps)
500
Tell about a time when you had to negotiate. Did you use all four steps? If not, describe how you could have negotiated differently using all four steps.
What is (gives an answer demonstrating knowledge of all four steps)
500
Tell about a time you apologized to someone. Did you use all three steps? If not, describe how you could have.
What is (gives an answer that demonstrates knowledge of all three steps).
500
Tell about a time you had to deal with critical feedback. Did you use all four steps? If not, describe how you could have.
What is (gives an answer that demonstrates knowledge of all four steps).
500
Tell about a time you had to cope with no. Did you use all four steps? If not, describe how you could have.
What is (gives an answer that demonstrates knowledge of all four steps).