Drink Making...
True or False: I can use the cup to scoop the ice if i'm in a rush
False! (pls dont do that)
When counting the drawer, do you include rolls of coins in your count?
yes! everything in the drawer needs to be counted!
How often should the syrup island be deep cleaned?
Daily, while closing!
When should you check the bibs?
At the beginning of every shift!
True or False: It is the openers responsibility to make sure the cookies baked in the morning are packaged?
True!
If a Large size drink says 1.5x a syrup, how many pumps is that?
6!
When taking a cash order should you type in the amount of cash they give you and then hit cash, or just select cash?
Type in the amount first!
What else gets put on the sliding door after it has been locked?
the extendable pole to ensure extra security!
How many pretzel bites should be in each cup?
How many of each cookie should we have at the start of the day?
At least 6!
In the wow wow melon, do you use regular or sugar free watermelon syrup?
Sugar free! In order to layer the colors!
What is the last thing every customer should hear as they leave?
See you tomorrow!
True or False: it is okay to have an airpod in as long as youre paying attention to the customers
False! It is never okay!
What is a downtime task that should be done every shift?
Stickering cups
When should you send your clock in picture?
Once the soda machine and syrup island is set up and ready to go for the day!
True or False: we attach the ticket for pretzel bites to the cup
When a customer is paying with cash and says "keep the change", where does their change go?
In the tip jar! (get those tips!)
If there is one cookie left when you come in for a closing shift, do you have to make more?
Yes!
How many free pretzel bites are you allowed per shift?
Zero!!
What does BIB stand for?
Bag in Box!
How many pumps of jalapeno go into a large?
2!
How often should you be asking customers if they want a treat?
Where does the ice scoop go at the end of the night?
Back on the hook in the ice machine!
Is it possible to make a taste like sunshine completely sugar free?
No, it has puree in it!
When do you not take someones name with the order?
Never! Always use their name!