Communication
This soft skill requires you to listen to others.
Communication
A group of people working together toward a common goal.
A team or teamwork
Your supervisor asks you to do something, but you don't quite hear them.
Politely ask them to repeat the directions
This skill will help you to review a situation and seek solutions.
Problem Solving
What is work ethic?
A willingness to work hard and stay on task
What is active listening?
Listening with our whole bodies.
Trying to really hear what the other person is saying.
When your boss assigns a group project, it is okay to let someone else in the group do all the work?
No! This is not fair to the person who does all the work.
In a group or a team, everyone should contribute to get the task done.
Who should I reach out to if I am running late?
My supervisor
My direct coworkers, if appropriate
You are working in a daycare, with little kids. What would you do if you heard one of your coworkers using inappropriate language with the kids?
You could talk to the coworker and let them know that it is not okay to talk to the kids this way.
If this does not work, you could talk to the manager about this situation.
Why is it important to be honest at work?
If we lie, we might get fired or get in trouble
How do people show nonverbal communication?
Body language
Facial expressions
Tone/volume of voice
Name one way to be a good team member.
Listen to team members
Be respectful
Support team members
Do our own work
Focus on the goal
I am working on a team project at work, but one team member isn't doing any of the work.
Ask them politely to help
Ask them if they need support
Talk to a supervisor, if they still refuse to help
At work, a customer asks me a question that I don't know the answer to.
Be polite and let them know you will find out the answer.
Get another coworker or supervisor to help.
If the dress code at my work requires black pants and a white shirt, is it ok if I wear blue jeans?
No
It's important to follow the dress code
What are some forms of communication?
Written
Verbal
Nonverbal
Name a few ways to be a bad team member.
Argue
Talk over each other
Don't do the work
Someone on your team makes a mistake.
Be respectful
Help them fix it
Give one example of an appropriate and respectful compliment you may give to a coworker or supervisor at work.
There are many respectful ways to compliment someone else in the workplace.
'Nice job!'
'Thanks for the help!'
If there is no stated dress code, how can I find out what the dress code is?
Ask
Pay attention to coworkers
What is one way to practice active listening?
Look at the person who is speaking
Ask clarifying questions
Try to focus on the speaker, don't get distracted be our own thoughts
What are things we can do if we struggle working on a team?
Ask for support
Ask for clear directions
Request a specific role within the team
Do our best to practice active listening
You have finished what you're working on and aren't sure what to do next.
Let your supervisor know and ask what you can do next.
What would you do if one of your coworkers does not get along with you and constantly insults you and puts you down?
You could talk to this person and ask to put aside your differences and try to respect each other at work.
Talk to a job coach or support person.
If this does not work, you could talk to the manager and tell them about the situation.
Why is it important to have a positive attitude at work?
Having a positive attitude can help us learn, accept feedback, and makes us more pleasant to be around