True or False?
Soft Skills are an important part of getting a job post high school.
True
What is teamwork?
The ability to work with others to get the job done.
The working together of a group of people to produce a desired result
Teamwork
Hard skills will get you the job, but soft skills will allow you to keep the job.
True
Which of the following is NOT a barrier to effective communication?
Poor listening skills
Language
Stereotyping
Asking questions
Asking questions
The sharing or exchange of messages, information, or ideas
Communication
When showing up for a job interview, you should look smart and elegant
False
Which of the following is NOT a soft skill?
Professionalism
Communication skills
Time management skills
Typing skills
Typing skills
Looking for the good in things instead of concentrating on the bad in things
Positive Attitude
Many employers wouldn't like to provide job skills training to an enthusiastic but inexperienced worker. It is better to hire a candidate who has a perfect skill set but a less-than-positive attitude.
False
If you are extremely motivated, is that a hard skill or a soft skill?
Soft
Planning how to divide your time between specific activities
Time Management
Many companies monitor their employees e-mail account.
True
What role does empathy play in providing good customer service?
It shows that you understand how the customer feels.
Making use of your personal connections to achieve your career goals
Networking