WARM-UP
Services and Terms
Systems
DSS
Break from MA
100

All clients receive this when the are born in Delaware

What is an MCI number?

100

Definition of an ABAWD?

What is an Able-Bodied Adult With no Dependents? 

100

Three ways to search for a client in AWW

What is Name, MCI/SSN, Case Number?

100

This is used for internal communication via chat and/or video/ audio conference

What is Microsoft Teams? 

100

The most popular fast-food chain for late-night snacking.

What is Taco Bell?

200

Location of CTA Orientation

What is the Williams State Service Center? 

200

Program established to assist non-parent caregiver during the transition period when a child initially moves into the non-parent caregiver's home. 

What is Kinship Care Program?

200

System used to verify Unemployment Compensation Benefits (UCB)

What is DOL?

200

This card is used to make food purchases. 

What is an EBT card? 

200

This actor provides the voice for Woody in Disney's "Toy Story" movie series.

Who is Tom Hanks?

300

You use this Icon to access Assist Worker Web

What is Cerberus? 

300

In cooperation with school systems, eligible low-income children are transported from school to dental clinics located in the state service centers 

What is Dental transportation?

300

When verifying Social Security Income, SSN and identity, this subsystem is used. 

What is data exchange?

300

He is our current Director over DSS?

Who is Tom Hall?

300

The name of Beyoncé's debut album.

What is Dangerously in Love?

400

Managed Care Organizations offered through Medicaid.

What is Highmark, AmeriHealth & Delaware First Health?

400
Notice that is sent when client misses their scheduled interview

What is a NOMI (Notice of Missed interview)?

400

Provides staff with a tool to view and verify birth, death, marriage and divorce only if it occurred in Delaware. 

What is DELVERS or Delaware Electronic Vital Records System? 

400

This program was started as a response to the Great Depression and to reduce farm surplus. 

What is the First Food Stamp Program? 

400

Who was the headliner for Superbowl 2023?

Who is Rihanna?

500

Wages, salaries, tips, Interest – both taxable and tax-exempt amounts, taxable refunds, credits, or offsets of state and local income taxes, alimony received, pension and Annuities (Taxable Amount), & lump sums (Only in the month Received) are all considered this.

What is counted income?

500

Long Term Care MA programs which include Qualified Medicare Beneficiaries Programs (QMB, SLMB), Nursing Home & HCBS are some of the programs offered.

What is DMMA or Division of Medicaid and Medical Assistance? 

500

It takes 24hrs after confirmation in AWW to review MA eligibility. You can also verify MA card issuance and MCO coverage selection.  

What is DMES, Delaware Medicaid Enterprise System?

500

Notice that is sent to request verifications needed to process an application/renewals

What is a 105 (Verification Request)?

500

Popular app that was recently banned and can no longer access on government issued devices in at least 34 out of 50 states.

What is Tik Tok?