Emotional Intelligence
If you have trouble understanding your own and or others emotions, you may be lacking this.
Self Awareness
What are three ways to communicate with others
Verbal Communication
Non verbal Communication
Written Communication
Visual Communication
Many sources of conflict can be eliminated through
Clarity and communication
Praising and or giving positive feedback to someone in order for them to complete a goal
Encouragement
influencing, motivating, and enabling others to contribute toward the effectiveness and success of the organizations of which they are members.
Leadership
Ability to understand and share the feelings of others.
Empathy
Give three examples of active listening
What is one goal of conflict resolution
Building relationships
Define teamwork
work well and effectively with others, especially to analyze situations, establish priorities, and apply resources for solving problems or accomplishing tasks
Adherence to a code of ethical values such as honesty, loyalty, and fairness.
Integrity
Why is emotional intelligence important?
identifying the emotions behind behavior will give you a better understanding of where others are coming from and how to best interact.
What are the four things that effective communication can boost?
Employee morale
Engagement
Productivity
Satisfaction
What are three characteristics of a good conflict resolution agreement.
sensitive to feelings, realistic and specific
What are the benefits of teamwork.
Fosters creativity, blends complementary strengths, builds trust, teaches conflict resolution skills, promotes a sense of ownership.
This personal attribute of leadership enables them to recognize and regulate emotions in themselves and in other people.
Emotional intelligence