Teamwork
When your boss assigns a group project, it is okay to let someone else in the group do all the work
No
Name one conversation topic that is not appropriate in a professional environment.
There are many conversations that are not appropriate in a professional environment including gossip, negativity, politics, religion, and personal matters.
What would you do if you heard one of your coworkers using inappropriate language with the customers?
You could talk to the coworker and let them know that it is not okay to talk to the customers this way. If this does not work, you could talk to the manager about this situation.
This soft skill is helpful in motivating others when using teamwork.
A. Enthusiasm
B. Be a leader
What is Enthusiasm?
If you are late for a job interview what should you do?
Call and say you're running a little late, ask if it needs to be rescheduled. If you want the job don't be a no call - no show!
What are two good characteristics of a team
Good communication, good cooperation
Even if you do not get along with someone else in a professional environment, it is always important to treat them with __________.
Respect
What would you do if one of your coworkers does not get along with you and constantly insults you and puts you down?
You could talk to this person and ask to put aside your differences while at work and try to stay out of each other's way. If this does not work, you could talk to the manager and tell them about the situation.
A group of people working together toward a common goal.
A. Teamwork
B. Responsibility
What is teamwork?
True or False: It's okay to chew gum during a job interview
False
Name one way working in a team can be helpful
You can complete a task easier, it build trust
True or False: If you are talking with a coworker who is also a friend outside of work, it is okay to talk to them using foul language if this is how you talk to them outside of work.
False! Never use inappropriate language in a professional setting.
What would you do if you were on your way to work one morning but knew you were going to be late.
You could call into work to let them know that you will not make it on time. However, this should not become a habit.
"Do unto others as you would have them do unto you."
A. Mr Brisky's rule
B. The Golden Rule
What is B. the golden rule?
What should you wear on a job interview
Freshly washed and clean clothes
Clothes that are mostly black and blue with white shirts.
Name one way working in a team can be difficult
1. Members of the team may not get along 2. Some people may not contribute as much as others 3. One person in the group may want to do all the work 4. The team may not be able to agree with a strategy 5. The members of the group have nothing in common
Is it okay to use humor in a professional workplace? Is
Yes, as long as it is appropriate and respectful humor. You should never swear or put anyone else down.
What would you do if a customer asked you a question that you do not know the answer to?
You could politely tell the customer that you do not know the answer to their question and ask them to wait patiently while you ask the manager.
A term used for your co-worker who always helps out, listens to what you have to say, and contributes to the improvement of the department.
A. problem solver
B. Team player
What is B. team player?
What should you do if your phone rings when in a meeting with your boss?
First, at work your ringer should be on silent. If not, silent the class, apologize for the interruption, wait until the meeting is over and you are on break to return the call if needed
Why do people say there is no "I" in team?
Because you can't make a team made up of only 1 person
Give one example of an appropriate and respectful compliment you may give to a coworker or supervisor at work.
There are many respectful ways to compliment someone else in the workplace. It is very important that when giving a compliment that you do not cross any boundaries.
What would you do if you and your coworker were told to finish something together but your coworker did not do any of the work?
You could talk to the coworker and let them know that it is unfair to you if they do not contribute. If this does not work, you could talk to the manager about the matter.
Personal Qualities you must display in every job
A. Maturity/discipline/calm under pressure/dependability
B. resent authority/complain all the time/ cannot forego immediate pleasures
What is A.?
Name two important things about Work Music
It must not be too loud
The Words must be appropriate