Communication
This involves not just speaking but also listening carefully to others.
What is effective communication?
Being willing to share tasks and help coworkers shows this skill.
What is collaboration?
The first step in solving any problem is to do this.
What is, identify the problem?
Arriving on time and meeting deadlines shows this trait.
What is punctuality?
Recognizing your own emotions and how they affect others.
What is self-awareness?
Using appropriate language and tone in emails shows this communication skill.
What is professional etiquette?
This occurs when team members build on each other's ideas creatively.
What is brainstorming?
Considering multiple solutions before choosing one shows this skill.
What is critical thinking?
Staying focused and avoiding distractions at work.
What is self-discipline?
Staying calm under pressure at work demonstrates this.
What is stress management?
Maintaining eye contact and nodding while someone speaks demonstrates this.
What is active listening?
Handling disagreements respectfully in a group requires this skill.
What is conflict resolution?
A method where you list pros and cons to evaluate options.
What is a decision matrix?
Adapting to changes like new technology or procedures.
What is flexibility?
Understanding and sharing the feelings of a coworker.
What is empathy?
Adjusting how you explain an idea based on your audience's needs.
What is audience adaptation?
A team leader who ensures everyone has a role demonstrates this.
What is delegation?
Thinking "outside the box" to find creative solutions.
What is innovative thinking?
Taking responsibility for your actions, even after mistakes.
What is accountability?
The ability to motivate yourself without constant supervision.
What is self-motivation?
These three parts make up the "Communication Triangle" (sender, receiver, and this).
What is the message?
The stage of team development where members start working cohesively.
What is norming? (Stages: Forming, Storming, Norming, Performing)
The 5-step process (Identify, Analyze, Plan, Implement, Evaluate) often used in workplaces.
What is the problem-solving cycle?
How you dress, speak, and behave in the workplace.
What is professional image?
Handling criticism without becoming defensive shows this EQ skill.
What is emotional regulation?