Communication
Teamwork
Professionalism
Bias in the Workplace
Emotional Intelligence
100

What is the most important part of active listening?

What is Paying attention without interrupting?

100

What makes someone a good team player?

What is Willingness to cooperate and support others?

100

What does it mean to be punctual?

What is Arriving on time and being prepared?

100

What is bias?

What is A preference or prejudice for or against something or someone ?

100

What does emotional intelligence mean?

What is The ability to recognize, understand, and manage your own and others’ emotions ?

200

What nonverbal cue shows engagement in a conversation?

What is Eye contact?

200

What’s the best way to resolve a disagreement within a team?

What is Discuss it respectfully and focus on solutions?

200

What’s a professional way to respond to constructive feedback?

What is Thank them and use the feedback to improve ?

200

What is unconscious bias?

What is Bias we hold without realizing it ?

200

What’s the first step in improving emotional intelligence?

What is Self-awareness?

300

What should you do if you don’t understand what someone is saying?

What is Ask clarifying questions?

300

What role does trust play in team success?

What is It builds collaboration and accountability ?

300

What’s one way to demonstrate integrity at work?

What is Be honest even when no one is watching ?

300

Give an example of bias in hiring

What is Preferring candidates who “seem like us” rather than focusing on qualifications ?

300

What does empathy mean?

What is Understanding and sharing the feelings of others ?

400

What’s the term for restating someone’s message to confirm understanding?

What is Paraphrasing?

400

What does it mean to “share the credit”?

What is Acknowledge everyone’s contributions to a team success?

400

What is workplace etiquette?

What is The standards of respectful and appropriate behavior at work ?

400

How can you help reduce bias in your workplace interactions?

What is Be aware of assumptions and practice empathy and fairness ?

400

How does emotional intelligence improve teamwork?

What is It helps build trust and resolve conflicts effectively?

500

What is one way to communicate effectively with someone who has a different communication style?

What is Adapting your tone, pace, or format to their preferences?

500

What should you do if a teammate consistently misses deadlines?

What is Communicate directly, offer support, and escalate if needed?

500

What should you do if you make an error in your work?

What is Admit it quickly, correct it, and learn from it ?

500

What’s one strategy for creating an inclusive environment?

What is Encourage diverse perspectives and ensure all voices are heard ?

500

What’s an example of self-regulation at work?

What is Staying calm and professional under stress or disagreement ?