Communication Skills
When speaking to someone, making eye contact and nodding is a sign of good.
A. Listening skills
B. Speaking skills
C. Writing skills
A. What are listening skills?
Working with others towards a shared goal is known as.
A. Individual effort
B. Competition
C. Teamwork
C. What is teamwork?
Identifying the root cause of an issue is the first step in.
A. Ignoring the problem
B. Problem solving
C. Complaining
B. What is problem solving?
The ability to adjust to changing circumstances or situations is called.
A. Resistance
B. Adaptability
C. Stubbornness
B. What is adaptability?
The ability to understand and manage your own emotions is called.
A. Emotional suppression
B. Self-awareness
C. Emotional indifference
B. What is self-awareness?
This type of communication involves expressing your thoughts and feelings clearly and respectfully.
A. Aggressive
B. Assertive
C. Passive
B. What is assertive communication?
This is a crucial element of teamwork that helps build trust and understanding.
A. Following instructions blindly
B. Effective communication
C. Competing with teammates
B. What is effective communication?
Thinking creatively to come up with potential solutions to a problem is known as.
A. Brainstorming
B. Guessing
C. Giving up
A. What is brainstorming?
Being open to learning new skills and embracing new challenges demonstrates.
A. Fixed mindset
B. Growth mindset
C. Fear of change
B. What is a growth mindset?
Recognizing and understanding the emotions of others is a key part of.
A. Empathy
B. Sympathy
C. Apathy
A. What is empathy?
Using clear and concise language and avoiding jargon is important for effective.
A. Non-verbal communication
B. Verbal communication
C. Written communication
B. What is verbal communication?
Sharing ideas and considering different perspectives is a sign of good.
A. Individual thinking
B. Collaboration
C. Independent work
B. What is collaboration?
Evaluating the effectiveness of different solutions and choosing the best course of action is part of.
A. Taking a break
B. Decision-making
C. Assigning blame
B. What is decision-making?
Remaining calm and flexible when faced with unexpected situations is a key aspect of.
A. Panicking
B. Resilience
C. Avoiding the situation
B. What is resilience?
Building and maintaining positive relationships with others relies heavily on strong.
A. Communication skills
B. Technical skills
C. Emotional intelligence
C. What is emotional intelligence?
This skill involves clarifying expectations and avoiding misunderstandings.
A. Clear communication
B. Active listening
C. Conflict resolution
A. What is Clear communication?
This skill involves managing conflicts and disagreements within a team.
A. Conflict resolution
B. Active listening
C. Clear communication
A. What is Conflict resolution?
This skill involves implementing and monitoring solutions.
A. Solution implementation
B. Problem definition
C. Evaluation
A. What is Solution implementation?
This type of adaptability involves being resilient in the face of challenges.
A. Emotional resilience
B. Physical resilience
C. Cognitive resilience
A. What is Emotional resilience?
This skill involves building strong relationships with others.
A. Relationship-building
B. Communication
C. Conflict resolution
A. What is Relationship-building?
This type of communication involves using technology to convey messages.
A. Face-to-face communication
B. Written communication
C. Digital communication
C. What is Digital communication?
This type of team is composed of individuals with diverse skills and expertise.
A. Functional team
B. Cross-functional team
C. Virtual team
B. What is Cross-functional team?
This type of problem-solving involves using data and analysis to inform decisions.
A. Intuitive decision-making
B. Data-driven decision-making
C. Creative problem-solving
B. What is Data-driven decision-making?
This skill involves being proactive and taking initiative in response to change.
A. Reactivity
B. Proactivity
C. Adaptability
B. What is Proactivity?
This type of intelligence involves being able to motivate and inspire others.
A. Leadership
B. Emotional intelligence
C. Social influence
C. What is Social influence?