Teamwork
When your boss assigns a group project, it is okay to let someone else in the group do all the work
No! This is not fair to the person who does all the work. If your boss assigns a group project, everyone in the group should contribute equally to get the task done.
Jenna is preparing for her upcoming interview and she needs to bring her __________ and __________ to detail her work history and experience.
What is:
resume and cover letter
Name one conversation topic that is not appropriate in a professional environment.
What is:
gossiping, personal information, negativity, politics, and religion
What would you do if you heard one of your coworkers using inappropriate language with the customers?
What is:
You could talk to the coworkers and let them know that it is not okay to talk to the customers this way OR Let your manager know so that it can be addressed in an appropriate manner.
This soft skill requires you to listen to others.
A. Teamwork
B. oral communication skills
C. Personal qualities and work ethic
What is:
B. Oral Communication Skills
Name 2 characteristics of a good team
What is:
Good Communication, They can get along with each other, Balanced Participation, Clear Goals, Good Cooperation, A positive atmosphere/attitude
How should Jenna greet the interviewer when she walks in the door for her interview?
A. Jenna should sit down immediately and ask the interviewer if she's ready to start asking questions so she doesn't waste any time.
B. Jenna should introduce herself and shake the interviewer's hand
C. Jenna should give the interviewer a hug to show how nice and caring she is.
What is:
B. Jenna should introduce herself and shake the interviewer's hand.
Even if you do not get along with someone else in a professional environment, it is always important to treat them with __________.
What is:
Respect
What would you do if one of your coworkers does not get along with you and constantly insults you and puts you down?
What is:
You could talk to this person and ask to put aside your differences while at work. If this does not work, you could talk to your counselor and tell them about the situation.
What is an essential workplace trait and skill?
A. Desire to learn
B. Tardiness
C. Doing things on your own
What is: A. Desire to Learn
Name one way working in a team can be helpful
What is:
Fosters Creativity and Learning, Helps learn new ways of thinking or completing a task, Can make completing a task easier, Can make completing a task faster and Builds trust.
During the interview, Jenna's phone starts to ring. It is her best friend Olivia asking her to go shopping. What should she do?
A. Dismiss the call and apologize to the interviewer.
B. Answer the call and say its an emergency.
C. Let the phone keep ringing and pretend like you cannot hear it
D. Ask the interviewer if you may take a 10-minute break to talk to Olivia.
What is:
A. Dismiss the call and apologize to the interviewer.
True or False: If you are talking with a coworker who is also a friend outside of work, it is okay to talk to them using foul language if this is how you talk to them outside of work.
What is: False! Never use inappropriate language in a professional setting.
What would you do if you were on your way to work one morning but knew you were going to be late.
What is:
You should call into work to let them know that you will not make it on time. However, this should not become a habit.
A group of people working together toward a common goal.
A. Teamwork
B. Responsibility
C. Courage
What is: A. Teamwork
Name one way working in a team can be difficult
What is:
Members of the team may not get along, Some people may not contribute as much as others, One person in the group may want to do all the work, The team may not be able to agree with a strategy, The members of the group have nothing in common
The interviewer asks Jenna to tell him about herself. Which is the best answer?
1. Hi, my name is Jenna and I am a senior at Temple University studying Therapeutic Recreation.
2. My name is Jenna, and I attend school in Philadelphia and volunteer at a local hospital. I have three cats named Moe, Larry, and Curly. In my free time, I like watching TV and exploring the city. I'm passionate about helping others and finding new ways to do so.
3. My name is Jenna and I go to school at Temple University. I am a senior studying Therapeutic Recreation and I cannot wait to graduate so I can get a job and start making money.
What is:
2. My name is Jenna, and I attend school in Philadelphia and volunteer at a local hospital. I have three cats named Moe, Larry, and Curly. In my free time, I like watching TV and exploring the city. I'm passionate about helping others and finding new ways to do so.
Is it okay to use humor in a professional workplace?
What is:
Yes, as long as it is appropriate and respectful humor. You should never swear or put anyone else down.
What would you do if a customer asked you a question that you do not know the answer to?
What is:
You could politely tell the customer that you do not know the answer to their question and ask them to wait patiently while you ask the manager.
Personal Qualities you must display in every job
A. Maturity/discipline/calm under pressure/dependability
B. resent authority/complain all the time/ cannot forego immediate pleasures
What is:
A. Maturity/discipline/calm under pressure/dependability
Why do people say there is no "I" in team?
What is:
You can't make a team made up of only 1 person!
After the interview, the interviewer asks Jenna if she has any questions for him. What is a good question Jenna can ask the interviewer?
What is:
How much will I make? When can I expect a decision? What is a typical day like for a person this my position?
Give one example of an appropriate and respectful compliment you may give to a coworker or supervisor at work.
What is: I like your shirt.
There are many respectful ways to compliment someone else in the workplace. It is very important that when giving a compliment that you do not cross any boundaries.
What would you do if you and your coworker were told to finish something together but your coworker did not do any of the work?
You could talk to the coworkers and let them know that it is unfair to you if they do not contribute. If this does not work, you should talk to your supervisor and counselor about the matter.
What are three important soft skills?
a. professionalism, good attitude, ability to work in a team
b. good typing skills, having a driver's license, ability to operate a forklift
a. professionalism, good attitude, ability to work as a member of a team