Soft Skills 1
Many employers would rather provide job skills training to an enthusiastic, but inexperienced worker, as opposed to a candidate who has a perfect skill set but a less-than-positive attitude. True or False
True
You should dress in the same business casual every day, even if you have important meetings or presentations. True or False.
False
Professionalism means conducting oneself with responsibility, integrity, accountability and excellence. True or False.
True
When you define a problem, you should be open-minded and flexible as you explore, research, and communicate with others. True or False
True
Enthusiasm and a positive attitude demonstrate a willingness to listen, learn, and try new things. True or False.
True
Teamwork involves building relationships. True or False.
True
E-mail is the most popular way to exchange information in organizations. True or False
True
You should always keep your resume up-to-date. True or False.
True
Employers rank teambuilding skills at the top of the list of potential employees. A “must have” skill. True or False.
False
Using cartoonish, popular clip art in professional presentation is appropriate, and can offer you a cost savings over graphics available online. True or False.
False
Basic reading, writing, and arithmetic are the only skills needed to problem solve. True or False.
False
If you want to use a graphic or pattern as a presentation background, choose one that has little difference between its light and dark shades. True or False.
True
Successful teams can complete more tasks and produce more high-quality results than a person working alone. True or False.
True
Knowing your audience and understanding how they need to receive information is effective verbal communication. True or False.
True
A leader or manager may often serve as the teamwork facilitator. True or False.
True
To keep from being blocked by spam filters, avoid exclamation points and words in all caps in your e-mail messages. True or False.
True
Teamwork is an essential part of workplace success. True or False.
True
Ethics involves making moral decisions and choosing between right and wrong. True or False.
True
The job market is not as competitive today as it was ten (10) years ago. True or False.
False
It is OK to recruit a skilled person with a poor attitude. True or False.
False
Your work ethic is a reflection of how you feel about and how you do your job. True or False.
True
Testing a solution involves trying it on a small or limited basis. True or False.
True
Enthusiasm comes across as someone who does not want to work and is not willing to do what it takes to get the job done. True or False.
False
Teams should actively strive to welcome and respect different ways to thinking about and completing tasks. True or False.
True
A positive and enthusiastic attitude has a negative effect on workspace success. True or False.
False
Your appearance should be appropriate for the group you work with. True or False.
True
The one common thread among all businesses who succeed is the ability to demonstrate professionalism. True or False.
True
A problem is the difference between the current state and where you want to be. True or False.
True
Employers are impressed by a job candidate who answers questions with a one-word answer.
False
Your presentation should focus on only a few basic ideas. True or False.
True
When a team works together to accomplish goals, not everyone benefits. True or False.
False
One way to earn recognition for professional efforts is to call attention to yourself by praising others. True or False.
True
Until the solution takes effect, your decision is little more than a good intention. True or False.
True
If you want to receive an immediate answer, it is recommended that you use written communication. True or False.
False
Communicating is an effective and appropriate form of professionalism. True or False.
True
Employers want job seekers to possess strong communication, interpersonal, and problem-solving skills. True or False.
True
If expressing yourself is difficult for you, try speaking more loudly than normal. True or False.
False
How you relate to people you work with can have a bigger impact on your success than how you do your job. True or False.
True
Verbal communication involves using speech to exchange information with others. True or False.
True
Professionalism is synonymous to wearing a business suit and carrying a briefcase. True or False.
False
Remember that because no argument is perfect, all arguments have strength. True or False.
False
Today, there is no single standard dress code for the workplace. True or False.
True
A smile can be a form of enthusiasm and a positive attitude. True or False.
True
A negative attitude helps employees go above and beyond to get along with co-workers and managers. True or False.
False
A text message is a form of written communication. True or False.
True
Hard skills and soft skills are types of work skills. True or False
True
Soft skills are transferable from one job to another. True or False
True
Hard skills and soft skills are the same. True or False
False
Hard skills are difficult to measure. True or False
False
Hard skills are required skills specific to a particular job. True or False
True
Soft skills are easy to develop. True or False
False
Teamwork is a hard skill. True or False
False
Programming a computer is a soft skill. True or False
False
Soft skills are also known as people skills. True or False
True
Hard skills and soft skills are both necessary to be successful in the workplace. True or False
True
Hard skills are usually learned through school, training, or previous work experience. True or False
True