Retail
A delivery has arrived. This item is to be checked against what has arrived, name & date signed on it, and put onto the clipboard
What is an invoice?
You change to this account when making a booking at station
What is the Shotover Jet Station Building account?
This needs to be given to us at check in to ensure the deposit taken matches what is in our system
What is a happy travels deposit sheet?
My main priority is to greet every boat, at top of the jetty, every time one returns.
Who is the beach walker?
The beach walker should always be greeting every boat, not the beach controller. Life jackets can wait to be hung up!
Te Reo Maori name for the Shotover River
what is Kimiakau?
This is to be done every morning before the first trip enters the shop to make sure all of our items are available
What is stocking the store?
Lunch is not to be eaten here
Where is behind the desks at station?
We MUST keep the receipts for this type of purchase
What is WeChat?
It is very important we order this item & fill out the sheet for this item to track deliveries & orders
What is gas for the BRU?
We fill this out two times a day, every day, and sign our name on it.
What is a cash-up sheet?
When magic memories inevitably stops working, even if it resolves on its own, we take this action
What is logging a ticket?
This would be done daily in the customer area and behind our desks if we had one of the items
Vaccuming
This is done to balance a direct booking
What is completing sale in POS?
We are to be here when guests are waiting in their trip lines
Where is with the guests outside?
Bonus if you are chatting with them!
We cannot run these bus departures from station on this type of driving roster: 11 am & 2pm
What is a 1 driver roster?
When selling Tifosi that have interchangeable lenses, we use this number to find the corresponding box
what is the model # or the barcode?
We do this when a customer booked on an upcoming bus trip checks in at base
What is letting station know & taking them off transit?
A customer is checked in with us, we cancel their trip for a reason like weather conditions. We do this action for agent all bookings to ensure the agent does not get charged by us when we have cancelled a customer's trip.
What is unposting to invoice?
I am responsible for making sure the line numbers are correct
Who is the beach controller, beach walker, and photographer?
When the boats are delayed, this role does not delay their trips
What is the bus driver?