Job Cycle
This is the stage that we receive written approval from the AHJ
What is the Permits Stage?
What is an incomplete task or unresolved ticket
This is the note template you would use when a customer calls in for an update
What is CS- Pproject update?
This is the box that converts DC to AC energy
What is the inverter?
This acronym AHJ stands for
This is the stage that the system is on and producing
What is the Final Complete Stage?
What is a task?
What is Project Details>Pipeline>Tickets>Unified Notes
This is needed for the solar system to work and is considered a primary component
What is the sun?
This acronym NEM stands for
What is Net Energy Metering?
This is submitted to the utility company by the interconnection (IX) team
What is the IX/NEM Agreement + Final Inspection Card?
This is where you would make a comment in the project
What is a task and unified notes section?
This is what you should do when a customer is within their timeframes
Educate the customer on the next steps
This is powered by the solar first, before the utility company can see the energy produced
What is the home?
This acronym FIC stands for
What is Final Inspection Card
This person is given 24 hours to review the scope of work
Who is the Sales Rep?
This is where you can find the contract
This is how you should complete the project update calls
What is set expections or explain next steps, leave a unified note, and create a customer support task?
This electrical component is sometimes needed to be upgraded before the system can be turned on
What is Main Panel Upgrade?
What is Whale Shark?
This is the stage, Freedom Forever can request funding
What is Install?
This needs to be actioned if its open on the account
What is a ticket?
This is where you will find a list of where to send tickets
What is Key contacts?
This is the video Carolyn suggested you watch
What is Bill Nye the Science Guy?
This theme song states "Thank you for being a friend"
What is Golden Girls?