Solar Jeopardy

Referrals

100

When is a good time to ask for referrals?

Any time you talk to anyone about anything!

200

Who are good candidates to ask for referrals?

EVERYONE

300

Give 5 helpful thought joggers when asking for a referral

Friends, family, neighbors, coworkers, homeowners, sports teams, PTA, EV owners, people with pools, big families

400

True or false?  The referral bonus is set at $500 and Stellar covers the cost.

FALSE.  You can offer whatever you want, and it comes out of commission.

500

What’s the furthest you should drive to visit a referral in person?

Trick question.  How busy are you?  How bad do you want to make the sale?  In person is always better!

Doors

100

Is high solar saturation in a knocking neighborhood a good thing or bad thing for a door knocker?

Bad thing

200

Proper response for, didn’t you see my no soliciting sign?

Not selling anything.

They give us a list of homes to qualify.

30 seconds and I can scratch you off my list.

300

Proper response - what are you selling?

Not here to sell you anything. 

We check to see if homes qualify for the CA net energy metering program.

400

Best weekdays to knock before 5 pm?

Monday & Friday

500

Should you knock, ring the ring bell, or ring the regular bell? And how many times?

Yes to all 3!

Wait 15-30 sec

All 3 again

Phones

100

How long should you wait before trying again on a phone call that doesn’t answer?

within 24 hours

200

Best practice for a F&F lead if no one answers the phone?

Text message - brief - call me back when you have 2 minutes

300

Cutoff time for stopping phone calls in the evening.

9 PM

400

Best way to address a friend / family member who says they’ve looked into solar before and it doesn’t work?

Just for practice! Don’t need you to sign up.

It will still help me.

500

The best way to get introduced to a referral?

Group text message with both of you on there.

Objections

100

My roof is old

Any leaks?  We go by age, not condition.  Cart before the horse - first we get you the #’s.

200

I’ve looked at solar before including a PPA and the numbers don’t work for me.

How long ago?

Things have changed a lot recently!  

If I can’t do better, I won’t waste your time, I’ll just let you know it didn’t work.

300

What does SEI stand for?

Oh, we’re the people who do enrollment for the CA net metering program.  Is this the _____ residence?

400

I don’t think my HOA allows for solar.

Thanks! 

CA Solar rights act.

We take care of the whole thing.

500

I don’t want anything on my roof that I don’t own.

It’s provided as utility equipment.

Do you own the power lines?

This works the same way

Our job is just to get you the #’s

Technical Knowledge

100

What are the 3 factors that make an electrical panel difficult to service for solar?

*Underground lines

*Close to gas meter

*Brand of panel

200

The Powerwall 3 and the Enphase 10C accomplish whole home battery backup by adding what additional device?

Meter Collar

300

Name the 4 different models of battery that we offer.

Enphase 5P

Enphase 10C

Powerwall 3

PointGuard

400

What makes an A account?

Good credit, good roof, good electrical, no HOA, major public utility

500

What are the rules for PPA’s on rental properties?

OK for all except Goodleap. 

No rentals for Goodleap - proof of occupancy required if UB name doesn’t match.

For Sunrun only - UB account holder must be present to sign.