Solomon 101
How many Core Tenets does Solomon have?
4
What is the name of the Membership Services Manager?
Brooke
Which Client/s that we support work out of NY?
Altus Power
How often should you put a note on an account in hubspot?
Every time you speak to someone.
What is the address for Solomon Community Solar?
12 South Main Street
Norwalk, CT 06854
True or False- Solar Farms cause pollution?
False
How many days a week is Membership services opened?
5
If a project is ALREADY live how many billing cycles does it take for a customer to receive their solar credits?
2-3 billing cycles
How many notes are on this customers account: 207.620.6858
3
What year was the first solar panel invented?
1954
Name 3 Benefits of Community Solar
- No Upfront Cost
- No Solar Panels Required
-No Enrollment Fee/ No Monthly cost
-Discount on electricity
- Positive impact on environment
- Supporting State Goals to reach 100% Renewable Energy
What are the different ways a customers can reach out to us?
Phone Email Mail
If a customer already has solar panels are they eligible for Community solar?
Yes, depending on the state.
What is the email to this customer: Denise & Jon Hamlin
dmhamlin13@gmail.com
How many miles away is the Sun?
94.002 Million
Who is our CEO?
Jeff Myers
Name three Tools you will be using to help a customer
Slack Hubpost CRM Homepage Email
What is a kilowatt hour?
measurement of energy. Total amount of electricity used over time.
How many inboxes do we have for Join Solar customers?
4
How many Solar Farms are in the US?
5,000
What year was Solomon Founded?
2018
I want to know what the name of the customer that belongs to this phone number: 2076508015
Donna Hinds
When the customer signs up for Community Solar what is the min. amount of time they have to stay with our services?
NA You can cancel at any time.
Write me an example of a note that matches this scenario:
Customer- John
Reason of calling: Wanting to pay a bill
Outcome: processed a payment and set up autopay wants confirmation email
example
If a customer has a solar credit of $30.00 on their electric bill and their discount is 15%. How much would they pay to us for their $30.00 credit?
$25.50
15% of $30 dollars is $4.50