Show:
Are they qualified?
HR
What do you do?
What's the process?
Name the level of care?
100
75 year old female oriented to self occasionally in bed, awakened by tactile stimuli. No nonverbal indicators of pain. Patient has co morbidities of hyperlipidemia, Afib, stroke and dementia. Name the diagnosis.
What is Cerebral Vascular Accident (CVA)
100
When an employee turns in a route sheet after payroll has closed, what does hazel have to process in order for the employee to recieve their funds?
What is a PCR ( payroll check request)
100
You walk into a patients home and the family says," we didn't expect a black nurse." As you noticed white supremacy pictures on the wall, the family doesn't seem welcoming. What do you do?
What is leave the patients house and notify a supervisor. While we can accomadate the families preferences, this behavior and conduct is unacceptable for our employees and no employee should be subject to disrespect or racial endeavors.
100
A SN visits a patient within 24 hours of incident Identifies a root cause analysis Provide education with facility regarding root cause and condition of patient Updates the plan of care with new interventions Notify family and MD
What is the fall risk screening/occurrence log
100
is care provided for between 8 and 24 hours a day to manage pain and other acute medical symptoms. supplemented with –caregiver and hospice aide services and are intended to maintain the terminally ill patient at home during a pain or symptom crisis.
What is Continuous Care
200
59 year old male with an EF of 19%, NYHA class 4 (shortness of breath at rest) with pitting edema in all extremities.
What is end stage CHF
200
When an employee receives a PCR, how many warrants disciplinary action?
What is 2 PCRs
200
You're in a work meeting and someone relays an offensive commment. 2 days pass and you can't seem to shake the occurrence. What do you do?
What is talk to that person first.
200
An auditor identifies that a patient calendar does not display projected visits, initial CTI is missing and a current medication administration record is not present.
What is Chart Audit Tool
200
a patients primary caregiver states that she has not received a good nights rest in over a week. She has been the patients primary caregiver for over 2 years and does not have finances available to hire private caregivers. She states that she does not want the patient permanently placed in a longer term care facility but is in need of some relief in the meantime. The SN and the SW suggest a specific level of care.
What is Respite level of care
300
80 year old female hospitalized 3 times in the last 3 months for UTI and aspiration pneumonia. Decreased meal intake, 20 lbs weight loss in 6 months. Albumin 2.3. DTI on coccyx.
What is Alzheimer's?
300
An employee recieves an email from HR relaying the car insurance on file has expired and cannot work until it is received. What is this "hold" called?
What is suspended?
300
You walk into a board and care and witness a patient being slapped by the care giver. The patient being abused is not our patient but resides in the same facility as our patient. The caregiver is also the owner of the board and care.
What is report the event because we are mandated reporters.
300
Date of death Time of death PMD/hospice MD notification DME notification Pharmacy and equipment company notification Mortuary notification Communication
What is the discharge notification email
300
95% of the time, hospice is provided to patients by team members including Physician, Nurse, CHHA, SW, SC, Volunteer and bereavement specialist, who come for scheduled visits depending on the needs of the pt and family.
What is Routine level of care
400
62 year old male recently hospitalized for shortness of breath and severe coughing. CD4+ count <25 cells. Resistant to any treatment. PPS less than 50% and albumin 1.9.
What is HIV?
400
You are on call from noon to 8pm and ended up doing nothing for the first 5 hours of your shift. What pay do you receive for the first 5 hours of your shift?
What is a base rate/ on call pay?
400
70 year old female was admitted onto service and her family is highly involved. Patient resides in an ALF and patient falls. Protocol in ALF is to send patient out but no one can get ahold of the family and you are at the scene. Name the document you should refer to for final decision.
What is the POLST?
400
IDT determines patient is no longer terminally ill RN/SW initiates contact with family/facility new DME and primary MD is determined NOMNC and DENC are explained
What is Discharge process
400
patient resides in a SNF or remains in the hospital and symptoms are severe, out of control, needing frequent changes in medications.
What is general inpatient level of care
500
80 year old female alert and oriented x4. Hospital recently located lung masses. Patient is not short of breath at rest or with exertion. Patient lives independently and has refused to get the masses biopsied. No reported recent unintentional weight loss.
What is not qualified?
500
You have an ethical concern regarding the companies proecesses, who can you contact?
What is the chief compliance officer and compligent.
500
Joint commission, Medicare and Medical or some of our local regulatory agencies. What guideline/ and or regulatory agency does hospice follow.
What is the most strictest guideline/ regulation from any agency.
500
template used to reduce confusion and service failures when communicating patient needs for dispatching Patient Name: Reason for visit: Person Calling: (Who to contact for follow up in person at facility) Visit assigned (please assign visit to tablet prior to sending this email.)
What is Triage Reporting Process
500
Mrs. Blue is in visible pain upon entering the room, moaning, tossing, turning, verbalizations. Her medication regimen have been gradually increased over the past 2 days. She does not qualify for topical analgesics. Patient verbalizes the desire to manage her pain with a PCA pump. Mrs. Blue is able to make her own decisions at this time and does not want to be transferred to the hospital. She is also presenting with nausea but is refusing oral medications for relief because she is unable to tolerate anything by mouth, she is also refusing medications from the comfort kit and has not had a bowel movement in over 7 days.
What is GIP level of care for pain and intractable nausea