Month End
Cash & Trust
Refunds & Write-Offs
Collections
Miscellaneous
100

Day we balance cash, write-offs, and refunds

What is first day of the month?

100

When we send trust statements

What is by the 15th of the month following every quarter?

100

Date all refunds and write-offs should be completed by every month

When is the 25th?

100

Where we regularly record our progress on outstanding accounts

What are PCC collection notes?

100

PACS Standard for Bad Debt Percentage and DSO

What is under 1% and 49?

200

Answer for Month End Control if you have approved Private Ancillaries or Custom Rates

What is No?

200

Process for applying for Social Security EFT in RFMS

What is fill out form in RFMS under patient's account and upload?

200

When to issue Private refunds for expired patients

What is 30 days?

200

How often we follow up / record collection notes on HMO/MA accounts

What is at least once a month of progressive notes?

200

How to bill Medi-Cal bed holds

What is use revenue code 0180, value code 24 is .08, and occurrence span code 74 with dates of BH?

300

Process for Census control on Month End

What is print the census, you and person who does daily census reports signs it, upload it

300

When to post cash to GL 1025.000

What is when we don't know who payment is for?

300

When to issue Private refunds for discharged patients

What is 14 days?

300

What we should collect from Medi-Cal Pending patients

What is estimated Share of Cost?

300

What we should check Waystar Claims for every day

What is Rejections?

400

Person who needs to approve adjustment log before we can close

Who is Administrator?

400

When to close trust account after patient discharges

What is 3 days?

400

Documents that should be uploaded with every MAP write-off

What are Medicare EOB, First Private statement, RAs of prior payments received?

400

When we send first collection letter

When is the 11th of the month the payment is due?

400

Process that leads to greatest chance of success for claims payments

What is verifying eligibility, getting appropriate auths, taking extra time to make sure claim is correct before sending and then constant follow up?

500

Process for Miscellaneous Cash Control

What is upload copies of checks posted to misc cash and misc cash log/report?

500

At least 3 GLs/payers where we never post cash

What are GL 1030.000, GL 1051.000, GL 2041.000, Medi-Cal Pending Payer

500

Process for canceling a refund

What is submit a ticket to AP with copy of the voided check then post the reversal in PCC once cancel is confirmed?

500

What we do with an account after sending it to collections

What is write it off and then stop all collection efforts?

500

How to bill MSP for Working Aged when we receive no payment from primary payer due to not a covered benefit

What is bill with occurrence code 24 with date of denial, value code 12 with 0.00, payer code C on line A, Z on line B, COB pmt info, and Remarks with NB?