Schedule
What is our TTA? (time to appoint a NP)
13 days
What is hygiene's daily goal minimum in order to bonus?
$1250.00
What is the offices total AR?
$224,570
What does SOG mean?
Same office growth
What does PCSB mean?
problem, consequence, solution, benefit
What is the platform we use to show patients their x-rays through visuals and outline opportunities?
VideaAI
How many crowns have been completed so far for the month?
(BONUS 100pts): If you can break it down per provider
28 crowns
Dr. Wyatt= 18
Dr. Mark=10
What does DSO stand for?
(BONUS 200pts): what is your DSO?
Days sales outstanding
40
List out the options for family of financing
(BONUS 200pts): What system should we be following to present these options?
Care credit, HFD, Fortiva, My smilecare
10-step financials
What was the offices answer rate % in May?
82%=1248 calls
What is June's production goal?
$412,564
How many sites of Curodont have we completed?
(BONUS 200pts): Do you know how many have been diagnosed?
10 completed
20 diagnosed
How much in patient credits do we have YTD?
$148k
What is the Daily Difference and what does it consist of?
5'Ds:
1- Daily dashboard
2- Daily goals
3-Daily huddle
4-Daily dots (13-dots)
5- Dos NP per hyg per day
6-Referrals & employees
What does MMFI stand for?
Make me feel important
How many days have we hit our daily streak?
(BONUS 100pts): Where can you find this info?
1 day!
HBE :)
How many NPs have we seen this month?
58
What is HFD?
(BONUS 100pts): What does it stand for?
Loan with 99.9% approval rate for all patients with either $0 or low down payments tailored to patients budgets.
Heathcare Finance Direct
What does the 2x2x2 system mean & how do you implement it?
2 day, 2 week, 2 month
Follow ups with patients to ensure 2 appts are always scheduled
What is your offices PG?
93
What is our YTD no show rate?
15%
What is the "Super GP" Model?
33 Crowns, 3 Endos, 1 Invisalign, 13 EXTs, @ $80k in production
True or False:
HFD will hit patients credit score
FALSE!
The only time credit will report, is if the patient defaults on the loan.
What are the 13 dots?
service swot, disc, transfer, smile swot, dbm/et, transfer, doctor tx, doctor close, transfer, transfer, 10-steps, firm financial, say yes/deliver tx
How many google reviews do we have?
4.9 stars/ 4124