Rooms
The number of Cumberland Queen Rooms.
What is 2?
Before placing a guest on hold or transferring a guest, staff must do this.
What is Ask the guest permission?
Sarah Scarborough will lead this wellness inspired activity.
What is The Tea Ceremony or The Ritual of Tea?
This team member's cat Theo has his own Instagram account.
Who is Courtney?
This is one spot where we have cooking demonstrations and workshops; this is where we'll also practice canning and preserving techniques.
What is the Jammery?
These features or amenities are standard in all of our rooms and cottages.
What are rainfall showers, double vanities, bluetooth soundbar and smart controls?
During the Discovery Phase, reservation specialists do this.
What is ask questions?
What is Forest bathing?
This team member went on a spontaneous shopping trip and came out with a new car fresh off the truck.
Who is Jessica Glass?
This 15,000 sq foot facility will be a main attraction for guests.
The total number of Polk Accommodations.
What is 47?
The kind of communication among staff that is consistent and complete.
What is cross-departmental?
This is the age that children must be in order to participate in the aerial ropes course.
What is 10 years?
This team member's kids names are Emory and Owen
Who is Jared
This is the number of apiaries on property.
What is 6?
The name of the Suite that does not connect.
What is the Caney Fork?
In addition to leading the conversation, Reservation Specialists must demonstrate this type of service.
What is anticipatory?
What is $150 ?
This team member loves to work with succulents.
Who is Trevor?
This is the name of the Rooster.
The names of both Hillside 2 Bedroom Cottages
What is Forsythia and Trout Lilly?
Reservation Specialists should provide guests with a choice of these two things.
What are room rates and types?
This is the name of the program that allows guests to participate in a 1/2 day adventure harvesting, planting and learning the farming practices.
What is Dig In?
This team member did a Ted Talk on ants and ninjas.
Who is Craige Hoover?
What is the Event Center?