Accounting Prop level
Facilities Prop level
Support Corp/Task Force
HR Prop level
Tools
100

After the initial AR invoice is sent, how often/when should we follow up?

What is every 14 days

100

These readings are taken twice a day

What are pool readings

100

This is a great way to receive one on one training with your Corporate team

What is TEAMS

100

This is completed once a year and we as a company take very seriously

What is the Employee Opinion Survey

100

This is the Tool that is used as a reporting tool, and communicator amongst departments

What is Quore

200

Who is required to take PCI training at the hotel and how often

What is 

  • Anyone who works on a work computer, POS System, or accepts credit cards.
  • Refreshed every July
200

This should be completed every 90 days

What is a room PM

200

These are 3 of our Director of Operations Support

Who are

Anita

Angele

Tim

Joe

Dorindia

200

True or False:

You can hire anyone to physically start working pending results of background check

False

200

This tool is used to report revenues and expenses Daily, monthly for actuals, forecasting and budgeting

What is Profitsword

300

How many individuals should have un-masking privileges in Sertifi at any hotel

What is a Max of 4 people

GM

AGM

FOM or FD Sup

DOS

300

Who should administer chemicals to a pool

Who is a CPO - Certified Pool Operator or outside Pool company

300

This person is a member of the F&B Task Force

Who is Kaley

300

This is how long a job posting should stay open or refreshed by

What is 30 days or refreshed every 30 days

300

This is used to capture Credit cards securely for someone making a reservation or group room reservations and they want to pay by one credit card by sending them a link

What is Sertifi

400

How often should you complete a credit card reconciliation form

What is Daily

400

Televisions are what type of expense

What is Operational

400

This person is your support person for Facities

Who is David G

400

This is the name of our Workman Comp Insurance Company

Who is Gallager/Bassett

400

We should only process an expense report twice a month through this

What is Concur

500

Name two reasons we should chip all non-virtual (card present) credit cards upon check-in

What are

  • Only way we have a chance of winning a chargeback.
  • Reduced credit card fee.
500

What is needed from a contractor to start work at your property

What is a Certificate of Liability naming the hotel

500

When task force comes to your property when and how much do you charge them for their room?

What is the Taskforce pays maximum of $199 (inclusive of tax) on nights hotel is at 90% or more at a corporate owned hotel comp otherwise

500

True or False:

We can terminate on our own anyone at a property

False

500

This is used to post open positions, complete Background checks, Onboarding and Everify 

What is Talent Reef