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Customer Account numbers (GNG Account number) are 16 digits. The 7 digits after the dash are
What is Premise code?
This service order is done when a current GNG customer is transferring their service from location to another.
What is Service transfer?
This company owns the GCMA system
Who is Atlanta Gas Light Company?
This is first thing we check when someone calls in for a high bill
What is Price Plan?
What is the name of our phone system?
What is Five9?
This tab is where we go to see where any past due balance are.
What is Summary tab?
With meter sets, AGLC will reach out to the customer in what time frame to schedule their appointments.
What is 48-72 business hours?
Georgia Natural Gas provides
What is natural gas?
In GCMA this tab is what we look at to investigate a high bill.
What is Consumption History
The nickname Derek Sheppard was given in Greys Anatomy
Who is McDreamy?
This icon is what we use to create any account information changes.
What is The customer Maintenace icon - the three people?
This is the term we use when we enroll a customer without their consent.
What is Slamming?
The parent company of Georgia Natural Gas?
Who is Southern Company?
This appliance produces the most natural heat in the household
What is the furnace?
The “Harry Potter” series was written by this author.
Who is J.K. Rowling?
These are the 3/4 items we must verify.
What is Name
Full service address
Last four of the social
Full GNG Acct Number
Pronounce this price per therm 0.699
What is sixty-nine point nine cents per therm.
This is what all consists of the AGLC Base Charge
What is meter reading, delivering gas, and pipeline maintenance?
Most common cause for a higher bill
What is price plan expiration?
This document declared the independence of the 13 American colonies from Britain
What is the Declaration of Independence?
We must click this icon in order to start a payment arrangement
What is New Record Icon?
Meter status when a FSR needs to enter the premise
What is Off-Locked
Place where promotions are stores
What is Marketing Grid?
Market prices change at this time
When is the 5th of the month at 4pm EST.
Delivered by Abraham Lincoln during the American Civil War, this speech is known for the phrase “government of the people, by the people, for the people.”
What is the Gettysburg Address