Price Plans
This is the only plans that are not contracted
What is variable plans?
This is the tab used to view a customer's bill.
What is Billing Info.
This is the order we take when we see the meter status is "removed"
What is a meter set?
This system not only takes notes but also gives us step-by-step instructions.
What is Vistio?
What is GNG considered?
What is a marketer?
These are the 4 different lengths of a fixed price plan
What is 6,12,18, and 24 months?
This is billing options acquires a "true-up variance" at the end of the 12-month billing cycle.
What is budget billing?
What does ACN stand for?
What Account Name Change?
This is where all of our current promos are located.
What is OMS/ Marketing Grid?
This is why AGLC charges their own charge.
What is owning the infrastructure, maintain the pipelines, and deliver gas
This plan has a deposit that must be paid on the enrollment call.
What is Markey Variable Limited?
What is change in weather, true-up, and change in price plan?
This order is when we will do a turn on but no credit check is required.
What is service transfer?
This is where we would go in banner to cancel a Marketer Switch before the 19th.
What is Enrollment Maintenace Form?
This is the amount a gng customer would receive for referring someone to GNG.
What is $50?
This plan is usually known as a "flat rate"
What is Guarantee?
When does a Pre-Pay customer receive a disconnect letter?
What is on every bill the receive?
When a meter status shows "off-locked", how much gas is following through the meter.
What no gas flowing through the meter?
This is the system we go to, to change a price plan for a customer.
What is PPC?
Gas is mainly made up of.....
What is Carbon Dioxide?
This plan is only for NEW GNG customers
What pre-pay?
This is what a "meter-express" means in GCMA.
What is the customer/contractor is responsible for physically turning on gas?
This is what a "meter-express" means in GCMA.
What is the customer/contractor is responsible for physically turning on gas?
This is the system we go to, to see if we can lower their CSC tier, what is the button we use as well.
What is PPC/ GNG History button.
This is the capital of Canada.
What is Ottawa?