Show:
Southwest Airlines Careers
Southwest Airlines History
PHX Sky Harbor Airport
LUV Culture
FUN Facts
100
Assists Customers over the phone to ensure they have the best experience.
Who are Customer Service & Support (CS&S) Reps?
100
Herb Kelleher and Rollin King
Who are the founders of Southwest Airlines?
100
Number of runways at Sky Harbor Airport
What is 3? (North, Center, South)
100
53,000 strong
How many Employees are employed by Southwest Airlines?
100
Headquarters location of Southwest Airlines
What is Dallas Love Field?
200
Works mostly outdoors loading bags and cargo, directs planes in & out of the gate, and assures ontime performance
Who are Ramp Agents?
200
1971
What year did Southwest Airlines begin doing business?
200
Southwest Airlines is located in this terminal
What is Terminal 4?
200
Name of Southwest Airlines' frequent flyer program
What is Rapid Rewards?
200
Name of the killer whale once displayed on a Southwest Airlines' plane
What is Shamu?
300
Manages weight and balance of the aircraft and oversees Passenger boarding
Who are Operations Agents?
300
Houston, Dallas, and San Antonio
What were the first 3 cities served by Southwest Airlines?
300
Number of gates occupied by Southwest Airlines at Sky Harbor Airport
What is 24?
300
Servant's Heart, Warrior Spirit, and Fun-Loving Attitude
What are the 3 core values of Southwest Airlines?
300
737-300, 737-700 and 737-800
What types of aircraft are flown by Southwest Airlines?
400
Issues tickets and checks bags, offers pre-flight assistance, and works the Baggage Service Office
Who are Customer Service Agents (CSAs)?
400
Federal law that limited most non-stop flights from Dallas Love Field to destinations within Texas and neighboring states
What was the Wright Amendment?
400
Southwest Airlines' ticket counter is located on this level at Sky Harbor Airport
What is Level 2?
400
She made the "Golden Rule" the motto and model for Southwest Airlines
Who is Colleen Barrett?
400
Gary Kelly
Who is the CEO of Southwest Airlines?
500
Supports our Customers’ freight and shipping needs by delivering great Customer Service
Who are Cargo Agents?
500
"Home Gate"
What was Southwest Airlines' first website?
500
Year that Southwest Airlines began flying into Sky Harbor Airport
What is 1982?
500
"To become the World's Most Loved, Most Flown, and Most Profitable Airline"
What is Southwest Airlines' vision statement?
500
Philosophy which treats Customers honestly and fairly, and in which low fares actually stay low
What is "Transfarency"?